TeleSales Agent - Healthcare

TruDoc24X7; Dubai; On-site; AED 89,000 - 201,000; Full time

Job summary

TruDoc24X7 in Dubai is seeking a results-driven Telesales Representative with healthcare or health insurance experience to grow sales and deliver excellent patient experiences. You will make outbound calls to promote services, understand patient needs, present tailored solutions, and handle objections with confidence.

You will hit monthly targets through lead conversion and follow-ups, maintain accurate CRM/EMR records (Zoho), and support marketing campaigns while ensuring compliance with

Qualifications

• Mandatory experience in healthcare or health insurance industry.
• Previous experience in telesales, telemarketing, or inside sales.
• Excellent communication, persuasion, negotiation, and objection-handling skills.
• Proven ability to achieve sales targets and convert leads.
• Strong customer relationship management and follow-up skills.
• Familiarity with CRM tools such as Zoho and EMR systems is an advantage.

Responsibilities

• Make outbound calls to prospective and existing patients to promote healthcare services.
• Understand patient needs, present tailored solutions, and address queries or objections effectively.
• Achieve monthly sales targets through lead conversion, follow-ups, upselling, and cross-selling.
• Build and maintain strong patient relationships through effective communication and service.
• Maintain accurate records of patient interactions and sales activities using CRM/EMR systems such as Zoho.
• Support marketing campaigns, gather patient feedback, and collaborate with internal teams to improve sales performance.
• Ensure compliance with company policies, healthcare regulations, and quality standards.

Skills

Telesales

Healthcare industry

CRM experience

Tools

Zoho CRM

EMR systems

Job description

Are you a results-driven sales professional with experience in the healthcare or insurance industry? We’re looking for a motivated Telesales Representative to join our team and drive sales growth while delivering an exceptional patient experience.

Make outbound calls to prospective and existing patients to promote healthcare services.

Understand patient needs, present tailored solutions, and address queries or objections effectively.

Achieve monthly sales targets through lead conversion, follow-ups, upselling, and cross-selling.

Build and maintain strong patient relationships through effective communication and service.

Maintain accurate records of patient interactions and sales activities using CRM/EMR systems such as Zoho.

Support marketing campaigns, gather patient feedback, and collaborate with internal teams to improve sales performance.

Ensure compliance with company policies, healthcare regulations, and quality standards.

Mandatory experience in the healthcare or health insurance industry.

Previous experience in telesales, telemarketing, or inside sales.

Excellent communication, persuasion, negotiation, and objection-handling skills.

Proven ability to achieve sales targets and convert leads.

Strong customer relationship management and follow-up skills.

Familiarity with CRM tools such as Zoho and EMR systems is an advantage.