Telecalling Executive: Lead Gen & Customer Care

Dubai Limited; Dubai; On-site; AED 39,000 - 73,000; Full time

Job summary

PROSPERO COMPANY in Dubai is seeking a Telecalling Executive to manage outbound and inbound calls, generate leads, and provide product/service information. The role focuses on customer satisfaction and hitting daily targets while building lasting relationships with clients.

The candidate should have at least 1 year of experience in telecalling, telesales, or customer service, with strong communication skills and the ability to work in a fast-paced environment.

Qualifications

• Minimum 1 year of experience in telecalling, telesales, or customer service
• Strong verbal communication and interpersonal skills
• Confident, energetic, and customer-oriented approach
• Ability to work under pressure and meet targets
• Basic computer knowledge; familiarity with CRM tools is an advantage

Responsibilities

• Handle outbound and inbound calls with professionalism
• Generate leads and follow up with potential customers
• Explain product/service details and resolve basic customer queries
• Maintain strong customer relationships through timely follow-ups
• Update CRM records and ensure accurate documentation
• Achieve daily call targets and contribute to overall team goals

Skills

Customer

Telecalling

Executive

Team

Outbound

Inbound Calls

Communication Skills

Basic Telecalling

Verbal Communication

Pressure

Tools

CRM Tools

Job description

PROSPERO COMPANY in Dubai is seeking a Telecalling Executive to manage outbound and inbound calls, generate leads, and provide product/service information. The role focuses on customer satisfaction and hitting daily targets while building lasting relationships with clients.

The candidate should have at least 1 year of experience in telecalling, telesales, or customer service, with strong communication skills and the ability to work in a fast-paced environment.