Telecalling Executive

Dubai Limited; Dubai; On-site; AED 39,000 - 73,000; Full time

Job summary

PROSPERO COMPANY in Dubai is seeking a Telecalling Executive to manage outbound and inbound calls, generate leads, and provide product/service information. The role focuses on customer satisfaction and hitting daily targets while building lasting relationships with clients.

The candidate should have at least 1 year of experience in telecalling, telesales, or customer service, with strong communication skills and the ability to work in a fast-paced environment.

Qualifications

• Minimum 1 year of experience in telecalling, telesales, or customer service
• Strong verbal communication and interpersonal skills
• Confident, energetic, and customer-oriented approach
• Ability to work under pressure and meet targets
• Basic computer knowledge; familiarity with CRM tools is an advantage

Responsibilities

• Handle outbound and inbound calls with professionalism
• Generate leads and follow up with potential customers
• Explain product/service details and resolve basic customer queries
• Maintain strong customer relationships through timely follow-ups
• Update CRM records and ensure accurate documentation
• Achieve daily call targets and contribute to overall team goals

Skills

Customer

Telecalling

Executive

Team

Outbound

Inbound Calls

Communication Skills

Basic Telecalling

Verbal Communication

Pressure

Tools

CRM Tools

Job description

Category: Sales Career Level: Entry Level Experience: Student Required Qualification: Minimum 1 year of experience in telecalling, telesales, or customer service Requires Traveling: No Salary: Salary Not disclosed Salary Type: Per Month Total Vacancies: 10 Skills customer telecalling executive team outbound inbound calls communication skills basic telecalling verbal communication pressure minimum 1 year of experience in telecalling telesales or customer service

Description

We are seeking a confident and customer- focused Telecalling Executive to join our team. The ideal candidate will manage outbound and inbound calls, generate leads, provide clear product/service information, and maintain strong customer relationships. This role requires excellent communication skills, a positive attitude, and the ability to meet daily and monthly targets.

Key Responsibilities

• Handle outbound and inbound calls with professionalism
• Generate leads and follow up with potential customers
• Explain product/service details and resolve basic customer queries
• Maintain strong customer relationships through timely follow-ups
• Update CRM records and ensure accurate documentation
• Achieve daily call targets and contribute to overall team goals

Requirements

• Minimum 1 year of experience in telecalling, telesales, or customer service
• Strong verbal communication and interpersonal skills
• Confident, energetic, and customer-oriented approach
• Ability to work under pressure and meet targets
• Basic computer knowledge; familiarity with CRM tools is an advantage

Job Specification

PROSPERO COMPANY (Recruiter) is in search of talented and motivated individuals for the post of Telecalling Executive in the field of Sales in one of their office located in Dubai - United Arab Emirates. The ideal candidate should have minimum 1 year of experience in telecalling, telesales, or customer service qualification and atleast student of experience. The position require customer, telecalling executive, team, outbound, inbound calls, communication skills, basic, telecalling, verbal communication, pressure, minimum 1 year of experience in telecalling, telesales, or customer service mandatory skills. This is a Full-Time morning shift job.