Technician

United Arab Emirates University; Al Ain; On-site; AED 60,000 - 90,000; Full time

Job summary

United Arab Emirates University is seeking a Technical Support Specialist to provide technical and operational support for the Dean's Office, events, and student engagement initiatives. The role emphasizes data management, digital workflows, reporting, and coordination to ensure efficient services.

Responsibilities include supporting digital records, document management, and event logistics, while maintaining confidentiality and policy compliance.

Qualifications

• High School certificate or Diploma required.
• 0–5 years of relevant experience.
• Experience supporting events and academic activities.
• Excellent organizational and communication skills.
• Proficiency in MS Office Suite.

Responsibilities

• Provide technical support for Dean's Office operations, including management of digital records and databases.
• Coordinate document management and electronic filing systems for accessibility and accuracy.
• Support day-to-day operational activities and internal processes.
• Assist with procurement, inventory tracking and resource management.
• Provide technical and logistical support for conferences and college events.
• Maintain confidentiality and integrity of institutional information.
• Ensure compliance with university policies and procedures.
• Perform other duties as assigned by the Dean's Office.

Skills

MS Office Suite

Organization & Planning

Communication

Multitasking

Problem Solving

Teamwork

Attention to detail

Education

High School certificate

Diploma

Job description

Job Description:

The Technical Support Specialist provides technical and operational support for Dean's Office activities, processes, student engagement initiatives, medical education operations, and institutional events. The role supports the effective use of data management processes, digital workflows, reporting activities, and operational coordination to ensure efficient delivery of Dean's Office services.

Technical and Systems Support

• Provide technical support for Dean's Office operations, including management of digital records, electronic workflows, and databases.
• Support the implementation and maintenance of technology-enabled processes that improve operational efficiency.
• Coordinate document management, electronic filing systems, and information repositories to ensure accuracy and accessibility.

Operational Support

• Support day-to-day operational activities of the Dean's Office and assist with coordination of internal processes and projects.
• Support procurement, inventory tracking, and operational resource management activities as assigned.

Events and Program Support

• Provide technical and logistical support for conferences, workshops, ceremonies, leadership events, and college activities.

General Responsibilities

• Ensure confidentiality, accuracy, and integrity of institutional information.
• Maintain compliance with university policies, procedures, and operational standards.
• Perform other technical and operational support duties as assigned by the Dean's Office leadership.

Stakeholder Groups

• College faculty, staff and students
• UOD, Printing and Design Unit
• External vendors such as Caterer, Fedex, and others
• External stakeholders of the college

Minimum Qualifications

• High School certificate
• Diploma

Experience/Skills

• 0-5 years of experience in a relevant field
• Experience supporting events, student and academic activities
• Excellent organizational, planning, problem solving, and multitasking skills
• Demonstrated ability to manage multiple tasks simultaneously under tight deadlines
• Strong written and verbal communication abilities
• High attention to detail
• Professionalism, diplomacy, and teamwork
• Flexibility to occasionally work evenings or weekends as required by event schedules
• Proficiency in MS Office Suite

Preferred Qualifications

• High School certificate
• Diploma