Academic Support Officer

Higher Colleges of Technology; Abu Dhabi; On-site; AED 61,000 - 95,000; Full time

Job summary

Higher Colleges of Technology in the UAE seeks an Academic Support Officer to assist PTLs, APC Faculty and students within a program, handling academic-based administrative tasks and confidentiality.

The role involves meeting scheduling, reporting, liaising with multiple departments, and supporting academic services with timely KPI monitoring and market research. A Bachelor's degree and strong English are required, Arabic is desirable.

Qualifications

• A minimum of a Bachelor's degree in a relevant field is required.
• Full English proficiency is required.
• Arabic is desirable.
• Intermediate computer literacy, e.g., MS Office, is required.
• Minimum of 0-2 years of relevant work experience.
• Excellent customer focus and ability to work with students, faculty, staff, and administrators.

Responsibilities

• Perform administrative tasks such as meeting scheduling, minute writing, room bookings, travel arrangements.
• Liaise with other departments within HCT including ED, Director Office, Campus management, Student Engagement, Employability System, Registrar, HR, Procurement, Finance, IT.
• Collate information from stakeholders and prepare regular and ad-hoc reports and analyses.
• Draft various reports, presentations and email correspondence.
• Understand and implement related policies, procedures, regulations and guidelines.
• Keep and maintain relevant records such as student, faculty, program and course records and honor privacy, security and confidentiality of sensitive information.
• Provide support related to academic services and student registration at peak times.
• Provide administrative support in course program reviews for the Division.
• Provide administrative support in quality review, accreditation reports, applications.
• Provide administrative support in annual planning, budgeting, procurement and expense tracking.
• Provide administrative support for KPI monitoring and reporting.
• Provide administrative support in market intelligence and research.

Skills

English proficiency

Education

Bachelor's degree in Business Administration or relevant field

Tools

MS Office

Job description

Title Academic Support Officer - UAEN Dubai Location Selected Location s Position Available To All Candidates Posting Date 01-Jul-2025 Closing Date 08-Sep-2026

Position Summary

Academic Support Officers will serve as a pool to support PTLs APC Faculty and students within a program relevant to academic-based administrative tasks Familiarize with the resilient practices and approaches to adapt and adjust to the changing environment to protect and restore the organization s resources and business continuation in times of any major change crisis Provide academic and administrative support to the Program Team Leader Academic Program Chair Faculty and students within the program exercising confidentiality tact and diplomacy

• Perform administrative tasks such as meeting scheduling minute writing room booking travel arrangement and stationery replenishment
• Liaise with other departments within HCT including ED Director Office Campus management Student Engagement Employability System Registrar HR Procurement Finance IT etc
• Collate information from relevant stakeholders and prepare regular and ad-hoc reports and statistical analyses
• Draft various reports presentations and email correspondence
• Understand and implement related policies procedures regulations and guidelines
• Keep and maintain relevant records such as student faculty program and course records and honor privacy security and confidentiality of sensitive information
• Provide support related to academic services and student registration at peak times
• Provide administrative support in course program reviews for the Division
• Provide administrative support in quality review assessment and accreditation reports applications
• Provide administrative support in annual planning budgeting procurement and expense tracking
• Provide administrative support for assessment preparation and during FWA periods
• Provide administrative support for KPI monitoring and reporting
• Provide administrative support in market intelligence and research
• Perform any other task assigned by the Supervisor
• A minimum of a Bachelor s degree in a relevant field is required e.g. Business Administration.
• Full English proficiency is required.
• Arabic is desirable.
• Intermediate computer literacy is required e.g. MS Office.
• Minimum of 0-2 years of relevant work experience.
• Excellent customer focus and ability to work in a positive manner with a variety of people (students, faculty, staff, and administrators).