Team Leader - Telecommunications - Jumeirah Beach Hotel

Dubai Holding LLC; Dubai; On-site; AED 111,600 - 167,400; Full time

Benefits offered by this job

Supportive and inclusive work environment

Access to Learning & Development programmes

Colleague discounts on food, beverage, and hotel stays

Comprehensive healthcare

Competitive tax-free salary

Job summary

A leading luxury hotel in Dubai is seeking a Telecommunications Team Leader to oversee guest service and team coordination at the front desk. Candidates should have up to 2 years of experience in hospitality, strong leadership skills, and the ability to work effectively in a multicultural team. The role offers a competitive tax-free salary and numerous benefits, including comprehensive healthcare and opportunities for professional development.

Qualifications

• Up to 2 years of experience in hospitality.
• Experience working with international teams.
• Familiarity with multi-cultural environments.

Responsibilities

• Lead the Villas team for seamless service.
• Communicate roles and priorities at each shift.
• Monitor daily operations and resolve service delays.
• Prepare shift reports for effective handovers.

Skills

Team leadership

Guest service orientation

Cultural awareness

Detail-oriented

Tools

Property Management System

Job description

Team Leader - Telecommunications - Jumeirah Beach Hotel

United Arab Emirates

Job Description

About Jumeirah

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 31 exceptional properties across 13 countries in the Middle East, Europe, Asia, and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and since then the brand has become known for its distinguished beachfront resorts, esteemed city hotels, and exclusive branded residences. Jumeirah is synonymous with Arabian luxury hospitality and the ability to craft distinctive, purposeful experiences for the world’s most discerning travellers.

About Jumeirah Beach Hotel

Jumeirah Beach Hotel is Jumeirah’s founding property, characterised by its wave‑like design, set along one of Dubai’s most exclusive shorelines. Since its opening in 1997, the resort has become a leading global tourist and family destination. The resort offers a wide range of leisure, wellness, and children’s facilities, complemented by a diverse selection of award‑winning dining experiences.

About the Job

An exciting opportunity has arisen for a Telecommunications Team Leader to join Jumeirah Beach Hotel.

The main duties and responsibilities of this role include:

• Lead and motivate the Villas team to deliver seamless guest arrivals, departures, and personalized service throughout the stay.
• Brief colleagues at the beginning of each shift, ensuring roles, priorities, and service expectations are clearly communicated.
• Ensure all guests and visitors are greeted warmly and professionally, setting the tone for exceptional service from the moment of arrival.
• Monitor and assist with daily operations, proactively resolving any service delays, guest concerns, or system disruptions to maintain smooth front desk performance.
• Maintain accurate records and prepare shift reports to support efficient handovers and informed decision‑making.
• Conduct regular checks to ensure service quality, adherence to policies, and compliance with hospitality standards across all front desk functions.

About You

• Up to 2 years of experience, preferably with an international hospitality company
• Experience of working in an international capacity and a clear understanding of cultural differences showcasing trust and respect for everyone
• Exposure to working with a multi‑cultural team
• Exposure of handling Property Management System.
• Detail orientated

About the Benefits

At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.

Benefits include:

• Supportive and inclusive work environment
• Access to Learning & Development programmes and clear career pathways
• Opportunities for internal mobility within our global network
• Colleague discounts on food, beverage, and hotel stays worldwide
• Comprehensive healthcare and life insurance coverage
• Paid annual leave entitlement
• Performance-based incentives tailored to your role
• Competitive tax‑free salary paid in UAE Dirhams (AED)