Strategic Relationship Manager, Small Enterprise Banking

Mashreqbank PSC; Abu Dhabi; On-site; AED 180,000 - 320,000; Full time

Job summary

Mashreqbank PSC is seeking a seasoned Relationship Manager for Small Enterprise clients in Abu Dhabi. You will manage existing SE relationships, originate new SE clients, and drive up-selling across the bank’s product suite.

The role emphasizes profiling customer needs, managing KYC/AML processes, and maintaining a sound credit portfolio. You will work to upgrade clients from SE to ME segments, liaise with risk and enabler units, and achieve financial and non-financial targets while ensuring

Qualifications

• Proven relationship management in banking sales.
• Strong knowledge of credit, trade, operations, and legal aspects.
• Excellent communication and negotiation skills.
• Minimum 4 years banking experience in local or international markets.

Responsibilities

• Improve share of wallet; target to be primary bank for each relationship.
• Own the customer relationship management for the assigned portfolio and provide superior service.
• Conduct annual/periodic credit facility reviews and recommend facilities per policy.
• Monitor assigned relationships for satisfactory conduct and rectify issues promptly.
• Maintain complete control aspects: documentation, client visits, reports, and credit checks.

Skills

Relationship management

Credit knowledge

Negotiation

Communication

Banking sales

Education

MBA/CA

Job description

Mashreqbank PSC is seeking a seasoned Relationship Manager for Small Enterprise clients in Abu Dhabi. You will manage existing SE relationships, originate new SE clients, and drive up-selling across the bank’s product suite.

The role emphasizes profiling customer needs, managing KYC/AML processes, and maintaining a sound credit portfolio. You will work to upgrade clients from SE to ME segments, liaise with risk and enabler units, and achieve financial and non-financial targets while ensuring