Relationship Manager - Business Banking - Rolex Tower - BB

Mashreq; Dubai; On-site; AED 90,000 - 140,000; Full time

Job summary

Mashreq is seeking a relationship-focused professional to manage a portfolio of Small Enterprise clients in Dubai. You will originate new SE relationships in local communities, address borrowing and non-borrowing needs, and actively source walk-in customers to grow the bank's SE book.

You will upsell bank products, ensure KYC and AML compliance, and maintain portfolio quality through ongoing review and profiling of customer needs.

Responsibilities

• Manage a set of existing Small Enterprise (SE) relationships and originating new SE relationships in business communities around branch locations.
• Meet all borrowing and non-borrowing needs of customers with target segments (viz. borrowers, transactors, depositors).
• Source new-to-bank customers and generate new business leads from walk-in customers.
• Upsell/deep-sell/cross-sell other bank products through relationship management.
• Ensure quality and soundness of assigned SE portfolio (KYC reviews, due diligence, AML procedures).

Job description

Job Description:

Manage a set of existing Small Enterprise (SE) relationships and originating new SE relationships in business communities around branch locations.To achieve assigned financial and non financial objectives by meeting all borrowing & non borrowing needs of customers with target segments (Viz. borrowers, transactors, depositors).Actively source new-to-bank customers and generate new business leads from walk-in customers. Manage all customers focusing on relationship Management & up-selling/ deep-selling/ cross selling other bank products. Seamlessly takeover new relationships originated by DS & relationships downgraded by ME team using defined customer on-boarding procedure.Constantly identify opportunities to upgrade customers to ME category by identifying customer's needs & profiling.Responsible for quality & soundness of assigned SE portfolio (KYC reviews, monitoring for due diligence, anti money laundering procedures etc).