Strategic Ecommerce Key Accounts Manager

Apparel Group; Dubai; On-site; AED 180,000 - 300,000; Full time

Job summary

Apparel Group in Dubai, United Arab Emirates is seeking a Key Accounts Manager - Ecommerce to lead strategic relationships with major ecommerce clients, develop account plans, and drive revenue growth across online platforms.

The role combines account management, sales development, campaign coordination, performance analysis, and contract negotiations, collaborating with ecommerce, digital marketing, product and operations teams to deliver results.

Qualifications

• Minimum 5-7 years of experience in account management, sales or client services.
• Experience within ecommerce or digital retail is preferred.
• Ability to manage strategic client relationships and account requirements.
• Experience working with sales performance metrics, reporting and forecasting.
• Ability to coordinate effectively with cross-functional teams.

Responsibilities

• Build and maintain strong relationships with key ecommerce clients, serving as the primary point of contact for account-related requirements.
• Develop and execute strategic account plans to increase revenue.
• Collaborate with marketing, product and operations teams on promotional campaigns.
• Manage contract renewals and negotiations with key accounts with a focus on appropriate commercial terms and sustainable business relationships.
• Stay informed about ecommerce trends, competitor activity and relevant market developments.
• Prepare regular account performance reports for senior management and clients.

Skills

Key account management

Sales development

Client relationship management

Cross-functional coordination

Campaign coordination

Forecasting

Reporting

Job description

Apparel Group in Dubai, United Arab Emirates is seeking a Key Accounts Manager - Ecommerce to lead strategic relationships with major ecommerce clients, develop account plans, and drive revenue growth across online platforms.

The role combines account management, sales development, campaign coordination, performance analysis, and contract negotiations, collaborating with ecommerce, digital marketing, product and operations teams to deliver results.