Strategic Customer Success Manager, Security & Architecture

TrendAI; Dubai; On-site; AED 223,200 - 334,800; Full time

Benefits offered by this job

Diverse and inclusive work environment

Opportunities for innovation and empowerment

Job summary

A global cybersecurity leader located in Dubai is seeking a Customer Success Manager to enhance strategic customer relationships and ensure security outcomes. In this role, you will leverage your security expertise to drive success plans and architecture reviews, engage with key stakeholders, and convert insights into actionable strategies. The ideal candidate will have over 7 years of experience in security consulting or architecture, alongside certifications like CISSP. A thoughtful focus on AI in security is encouraged.

Qualifications

• 7+ years in security consulting, cloud security, or security architecture.
• Experience with enterprise security architectures in hybrid environments.
• Strong understanding of NIST and MITRE ATT&CK frameworks.

Responsibilities

• Owns business and security outcomes for strategic customers.
• Design and guide security posture evolution.
• Conduct security gap analyses and technology fingerprinting.

Skills

Enterprise security architecture principles

B2B SaaS models in cybersecurity

Building Success Plans

AI-first approach

Education

CISSP, CISM, CCSP, or equivalent experience

Tools

SIEM/XDR

Cloud security tools

Job description

A global cybersecurity leader located in Dubai is seeking a Customer Success Manager to enhance strategic customer relationships and ensure security outcomes. In this role, you will leverage your security expertise to drive success plans and architecture reviews, engage with key stakeholders, and convert insights into actionable strategies. The ideal candidate will have over 7 years of experience in security consulting or architecture, alongside certifications like CISSP. A thoughtful focus on AI in security is encouraged.