Strategic Customer Success Manager: Onboarding & Growth

Quiksell Properties; Dubai; On-site; AED 167,400 - 223,200; Full time

Job summary

Quiksell Properties in Dubai is seeking a Customer Success Manager dedicated to building strong customer relationships and ensuring a positive experience with products and services. This role will focus on day-to-day customer engagement and will involve supporting customer onboarding and responding to queries to enhance satisfaction.

The ideal candidate will have 2-3 years of experience in customer success or account management, excellent communication skills, and familiarity with CRM tools. Join us to ensure our customers achieve value and satisfaction through proactive support.

Qualifications

• 2-3 years of experience in Customer Success, Account Management, or Client Services.
• Strong experience managing mid-market or enterprise customers.
• Excellent stakeholder management and communication skills.

Responsibilities

• Support customer relationships and ensure a positive experience with our products and services.
• Assist with customer onboarding activities and ensure smooth adoption of products and services.
• Conduct Quarterly Business Reviews (QBRs) with key customers.

Skills

Customer Success

Account Management

Stakeholder Management

Problem-Solving

CRM Tools Experience

Tools

Salesforce

HubSpot

Zendesk

Job description

Quiksell Properties in Dubai is seeking a Customer Success Manager dedicated to building strong customer relationships and ensuring a positive experience with products and services. This role will focus on day-to-day customer engagement and will involve supporting customer onboarding and responding to queries to enhance satisfaction.

The ideal candidate will have 2-3 years of experience in customer success or account management, excellent communication skills, and familiarity with CRM tools. Join us to ensure our customers achieve value and satisfaction through proactive support.