Strategic Account Manager, Smart Metering

Secure; Dubai; On-site; AED 180,000 - 300,000; Full time

Job summary

Secure is seeking an Account Manager to build and nurture relationships with assigned clients in the smart metering segment. You will ensure client satisfaction, identify opportunities for growth, and collaborate with internal teams to deliver effective products and solutions.

The role emphasizes loyalty, timely communications, and achieving sales objectives while maintaining accurate CRM records and regular reporting to management.

Responsibilities

• Build and maintain strong relationships with assigned clients.
• Serve as the primary contact for client inquiries and related issues.
• Understand client needs and provide appropriate solutions.
• Create and maintain relationships with customers to better understand and achieve their.
• Identify opportunities to grow business within existing accounts.
• Assist in the development of proposals and sales presentations for applicable products & solutions.
• Work towards achieving individual and team sales targets in the segment.
• Conduct regular check-ins and reviews with clients.
• Ensure client satisfaction through timely resolution of issues and proactive communication.
• Collect and act on client feedback to improve service quality.
• Maintain accurate records of client interactions and sales activities in the CRM system.
• Prepare regular reports on account status and sales performance.
• Present account updates and progress reports to management.
• Identify opportunities across segments including Energy Efficiency, Grid Modernization, Power Monitoring (Substation, Commercial, Industrial, Residential), Loss Management, and Network Planning within the assigned territories.

Job description

Secure is seeking an Account Manager to build and nurture relationships with assigned clients in the smart metering segment. You will ensure client satisfaction, identify opportunities for growth, and collaborate with internal teams to deliver effective products and solutions.

The role emphasizes loyalty, timely communications, and achieving sales objectives while maintaining accurate CRM records and regular reporting to management.