Strategic Account Manager - Abound Digital Solutions

Carrier Corporation; Dubai; On-site; AED 350,000 - 700,000; Full time

Benefits offered by this job

Comprehensive health insurance

Flexible work schedules

Parental leave and holiday purchase

Professional development and growth

Employee Assistance Program

Job summary

Carrier Global Corporation is seeking an experienced Account Manager for ABOUND Digital Solutions in the UAE. You will drive business growth, develop strategic partnerships and lead market expansion for Carrier/Abound digital offerings across multi-site retail, QSR, education, healthcare and CRE sectors.

The role requires a engineering background with 10 years in Building Technologies and SaaS, plus strong executive-level relationship skills to deliver energy optimization and sustainability

Qualifications

• Bachelor's degree in Engineering; MBA preferred.
• 10 years in Building Technologies Automation SaaS and Energy/Facilities Managed Services in UAE.
• Proven experience in Energy Management Services ESCOs and sustainability standards.
• Strong C-suite relationships in QSR chains; retail, commercial and industrial building operators.
• Exposure to IoT, Cloud, AI, and SaaS implementations.
• Extensive network in commercial real estate environments across campuses and retail sectors.
• Understanding of smart building solutions and enterprise applications.
• Experience in energy optimization practices and remote monitoring/managed services sales.
• Ability to communicate complex technical solutions to senior stakeholders.
• Strong communication, writing, and presentation skills.

Responsibilities

• Support Carrier/Abound market entry into the UAE and enable in-country teams to support product launches and growth.
• Develop and execute Carrier/Abound sales strategies for SaaS and Managed Services aligned to regional objectives.
• Manage deal pipelines and achieve revenue goals with forecasting and reporting to senior leadership.
• Identify and pursue new digital solutions opportunities in strategic sectors including Multi-site Retail, QSR, Education, Healthcare, and Commercial Real Estate.
• Build and maintain customer pipelines, conduct needs assessments, and develop relationships to drive upsell opportunities.
• Collaborate with property owners, operators, and facilities management to deliver energy optimization and sustainability solutions.
• Develop tailored solutions with in-country teams, negotiate contracts, and ensure service execution.
• Coordinate with product, engineering and service delivery teams to design custom solutions for clients.
• Engage with in-country partners and distributors for joint pitches, demos and proposals.
• Collaborate with marketing, legal, finance and operations to develop campaigns, pricing models and service transition plans.
• Create and execute partner enablement programs including training tools and support for channel sales.
• Conduct market research to stay ahead of industry trends and competitor strategies.
• Travel within the UAE to meet clients, support partners and represent Carrier at events.

Skills

Account management

SaaS sales

Energy management

IoT / AI

Stakeholder management

Contract negotiations

Market development

Building technologies

ESCOs

Relationship building

Education

Bachelor's degree in Engineering

MBA or advanced degree preferred

Tools

IoT Cloud platforms

SaaS platforms

Job description

Carrier Global Corporation is seeking an experienced Account Manager for ABOUND Digital Solutions in the UAE. You will drive business growth, develop strategic partnerships and lead market expansion for Carrier/Abound digital offerings across multi-site retail, QSR, education, healthcare and CRE sectors.

The role requires a engineering background with 10 years in Building Technologies and SaaS, plus strong executive-level relationship skills to deliver energy optimization and sustainability