Store Operations Manager - Quick Commerce

Talabat; Dubai; On-site; AED 112,000 - 179,000; Full time

Job summary

talabat in Dubai, United Arab Emirates is hiring a Store Operations Manager - Quick Commerce to lead end-to-end store operations in a fast-moving delivery environment. The role focuses on inventory accuracy, staffing, fulfillment, and cost control while maintaining safety and service levels.

Ideal candidates have at least 5 years in supermarket or restaurant operations, strong leadership, and hands-on execution skills to optimize store performance and profitability in a dynamic quick-commerce

Qualifications

• Minimum 5 years of operational experience in supermarket, grocery, restaurant, or retail.
• Strong practical knowledge of store operations and inventory control.
• Hands-on management style with the ability to supervise staff and coordinate routines.

Responsibilities

• Manage end-to-end store operations including staffing, scheduling, receiving, stocking, picking, packing, and expenses.
• Plan staffing levels and shift schedules based on order volumes and requirements.
• Supervise employees and ensure resources are deployed effectively across shifts.
• Monitor inventory levels and issue replenishment orders according to demand.
• Oversee inbound receiving and outbound fulfillment with accurate checks.
• Maintain stock accuracy, hygiene, safety, and service standards.

Skills

Store operations management

Grocery operations

Supermarket operations

Quick commerce

Workforce scheduling

Staff supervision

Inventory accuracy

Inbound receiving

Order picking

Fulfillment operations

Job description

Store Operations Manager - Quick Commerce

Role: Store Operations Manager - Quick Commerce

Location: Dubai, United Arab Emirates

Industry: Grocery

Function: Store-Branch Management

Experience: Minimum 5 years in supermarket or restaurant operations

Job Type: Full-time

Position Overview

Store Operations Manager - Quick Commerce in Dubai, United Arab Emirates is a Grocery opportunity responsible for managing end-to-end store operations, inventory accuracy, staffing, fulfillment, cost control, safety, and service performance within a fast-paced delivery environment. This hiring role is suited to candidates seeking a store operations manager job in Dubai with strong experience in supermarket operations, stock replenishment, inbound receiving, order picking, team supervision, shrinkage control, and operational productivity.

Job Details

Country: United Arab Emirates

City: Dubai

Industry: Grocery

Function: Store-Branch Management

Salary: 10000-16000

Estimated salary range based on similar jobs in the job city; please confirm the final offer with the employer.

Gender: Any

Candidate Nationality: Any

Job Type: Full-time

Role Context

The Store Operations Manager takes full operational responsibility for an assigned store, ensuring that people, inventory, equipment, fulfillment processes, and operating costs are managed efficiently throughout the day. The role connects demand planning, replenishment, inbound receiving, picking, packing, maintenance, and workforce deployment to keep customer orders moving accurately and on time. Strong operational control directly affects product availability, order accuracy, customer service, cost efficiency, and store profitability. The manager is expected to remain hands-on, identify performance gaps quickly, and implement practical improvements while maintaining safety, hygiene, and service standards.

Key Responsibilities

• Manage end-to-end store operations covering staffing, scheduling, ordering, receiving, stocking, picking, packing, maintenance, and expense control.
• Plan staffing levels and shift schedules according to expected order volumes and operational requirements.
• Supervise store employees and ensure resources are deployed effectively throughout each shift.
• Optimize picker utilization through appropriate multitasking and workload allocation.
• Monitor operational productivity and take action to improve utilization rates.
• Review inventory levels and issue replenishment orders based on demand planning inputs and physical stock assessments.
• Prevent unnecessary out-of-stock and overstock situations through disciplined inventory monitoring.
• Maintain accurate inventory records and enforce established stock control procedures.
• Implement inventory processes designed to protect stock accuracy and availability.
• Supervise inbound receiving and ensure deliveries are checked accurately against orders and approved procedures.
• Verify quantities, condition, and documentation during receipt of merchandise.
• Oversee outbound fulfillment and ensure customer orders are picked accurately and efficiently.
• Maintain packing quality and ensure completed orders meet established operating procedures.
• Monitor fulfillment workflows continuously and identify opportunities to improve speed, productivity, and profitability.
• Track store performance against agreed service level standards.
• Ensure the assigned store operates efficiently while meeting profitability objectives.
• Coach and develop store employees to improve operational capability and performance.
• Monitor labor deployment and adjust staffing where necessary to match workload.
• Control operating costs against approved budgets and identify opportunities to improve cost effectiveness.
• Monitor store-related shrinkage and ensure corrective actions are implemented.
• Investigate inventory discrepancies and operational causes of stock loss.
• Ensure store equipment, infrastructure, and working areas are used correctly and maintained in good condition.
• Coordinate routine and preventive maintenance activities across the facility.
• Supervise internal maintenance work and coordinate third-party service providers when required.
• Ensure material handling equipment is used safely and according to operating requirements.
• Monitor compliance with hygiene, sanitation, security, and safety standards.
• Maintain appropriate service standards for both internal stakeholders and external customers.
• Discuss operational issues with the Operations Manager and present practical solutions.
• Escalate recurring problems that affect inventory, fulfillment, safety, service, or profitability.
• Maintain clear communication with demand planning, operations, supply chain, maintenance, and store teams.
• Identify process bottlenecks and introduce improvements that strengthen operational efficiency.
• Maintain accurate operational records and support performance reporting requirements.

Ideal Profile

The successful candidate should have at least 5 years of operational experience within a supermarket, grocery, restaurant, retail, or similarly fast-paced environment. Strong practical knowledge of store operations is essential, including inventory control, replenishment, stock receiving, picking, packing, workforce scheduling, shrinkage management, cost control, and maintenance coordination. The role requires a hands-on manager who is comfortable working directly with operational teams and solving problems in real time. Candidates should be able to manage several priorities simultaneously while maintaining accurate stock, efficient fulfillment, and strong service levels. Good communication and interpersonal skills are important because the position works closely with employees, operations leadership, demand planning teams, suppliers, and service providers. The preferred candidate will demonstrate adaptability, sound judgment, operational discipline, and the ability to learn quickly in a changing quick-commerce environment. Fluency in English is required, while Arabic language capability would be highly advantageous.

Skills Set

• Store operations management
• Grocery operations
• Supermarket operations
• Quick commerce
• Store-Branch Management
• Workforce scheduling
• Staff supervision
• Picker utilization
• Operational productivity
• Store replenishment
• Demand-based ordering
• Inventory Management
• Stock control
• Inventory accuracy
• Stock availability
• Out-of-stock control
• Overstock control
• Inbound receiving
• Goods receiving
• Order picking
• Order packing
• Outbound fulfillment
• Fulfillment operations
• Service level management
• Shrinkage control
• Cost control
• Budget monitoring
• Store profitability
• Preventive maintenance
• Equipment maintenance
• Third-party supplier coordination
• Material handling equipment
• Hygiene standards
• Sanitation procedures
• Store safety
• Security procedures
• Operational reporting
• Process improvement
• Team development
• Performance management

Why Join Us

This opportunity provides substantial operational responsibility within Dubai 's growing Grocery and quick-commerce sector, where accurate inventory, rapid fulfillment, cost control, and dependable store execution are critical to customer experience. The successful candidate will gain exposure to high-volume digital commerce operations while managing people, stock, equipment, and performance within a technology-enabled delivery network. talabat offers the chance to work within a regional business backed by Delivery Hero, combining local operating knowledge with large-scale delivery technology and international expertise. For an experienced supermarket or restaurant operations professional, the role offers a pathway to strengthen leadership capabilities and progress toward broader operations, area management, fulfillment, or quick-commerce leadership positions.

About the Company

talabat is a leading on-demand food, grocery, and quick-commerce platform operating across the Middle East. Part of the Delivery Hero Group, the company connects customers with restaurants, grocery stores, and local retailers through technology-enabled ordering and fulfillment operations designed to provide fast and reliable everyday delivery services.