Store Manager - Grocery Operations

Talabat; Dubai; On-site; AED 100,440 - 167,400; Full time

Job summary

Talabat is hiring a Store Manager for Grocery Operations in Dubai, United Arab Emirates. This role requires 5-7 years of management experience in supermarket or grocery operations. The Store Manager will oversee daily activities including staffing, inventory management, and operational efficiency.

The ideal candidate will have strong leadership skills, a commitment to hygiene standards, and a customer-focused approach. This position offers a unique opportunity to shape grocery fulfillment in an expanding market.

Qualifications

• 5-7 years of experience in supermarket operations, restaurant operations, grocery fulfillment, or similar roles.
• Strong understanding of inventory control and cost management.
• Good communication skills and comfort in a busy store environment.

Responsibilities

• Manage full store operations including staffing and expense control.
• Ensure compliance with hygiene standards and safety regulations.
• Monitor inventory levels and reduce out-of-stock situations.

Skills

Store operations

Supermarket operations

Grocery fulfillment

Team scheduling

Staff supervision

Inventory control

Stock replenishment

Demand planning coordination

Customer service

Education

5-7 years of experience in supermarket operations

Job description

Job Snapshot

Role: Store Manager - Grocery Operations

Location: Dubai, United Arab Emirates

Industry: Supermarkets

Function: Store-Branch Management

Experience: 5-7 years in supermarket, restaurant, store operations, or fulfillment operations

Job Type: Full-time Position

Job Overview

Store Manager - Grocery Operations in Dubai, United Arab Emirates is a Supermarkets hiring opportunity for an experienced operations professional who can manage end-to-end store performance, team scheduling, inventory accuracy, inbound receiving, order picking, packing, hygiene standards, and cost control for Talabat. This role is suited for a hands‑on store leader with strong operational discipline, grocery or restaurant experience, and the ability to keep fast‑moving fulfillment operations accurate, efficient, and customer‑focused.

Job Details

Country: United Arab Emirates

City: Dubai

Industry: Supermarkets

Function: Store-Branch Management

Salary: 9,000-15,000 estimated (confirmed with employer)

Gender: Any

Candidate Nationality: Any

Job Type: Full-time

Role Context

The Store Manager - Grocery Operations will oversee daily store activity from staffing and shift planning to stock control, receiving, replenishment, order fulfillment, equipment upkeep, and service quality. The role directly affects order accuracy, product availability, customer satisfaction, cost efficiency, and store profitability. By coordinating people, inventory, processes, and safety standards, the position helps Talabat maintain reliable grocery fulfillment and smooth operational execution in Dubai.

Key Responsibilities

• Manage full store operations, including staffing, scheduling, stock ordering, inbound receiving, replenishment, picking, packing, and expense control.
• Coordinate daily activities across store teams to ensure service levels, productivity, safety, and operational standards are consistently met.
• Plan shifts and allocate store personnel effectively to support order flow, peak demand periods, and fulfillment accuracy.
• Ensure efficient picker utilization through multitasking, clear task assignment, and practical workforce planning.
• Monitor UTR performance and recommend improvements that support faster, more accurate order preparation.
• Review inventory levels, demand planning inputs, and physical stock counts before placing replenishment orders.
• Maintain proper stock availability while reducing out-of-stock and overstock situations across store categories.
• Implement strong inventory control practices to support accurate records, stock visibility, shrinkage reduction, and proper stock rotation.
• Supervise inbound receiving to ensure supplier orders are checked, received, recorded, and stored according to policies and SOPs.
• Oversee outbound operations to ensure customer orders are picked, packed, checked, and dispatched accurately.
• Track fulfillment processes and identify improvements that can increase productivity, reduce errors, and improve profitability.
• Supervise assigned store operations to maintain service quality, cost control, team development, and customer satisfaction.
• Manage store resources effectively while keeping labor, supplies, and operational expenses aligned with budget expectations.
• Monitor shrinkage trends and ensure store‑related corrective actions are implemented quickly.
• Ensure all equipment, infrastructure, storage areas, and material handling tools are used properly and maintained in good working condition.
• Supervise hygiene, sanitation, security, safety, and service‑level standards across the store.
• Coordinate internal maintenance activities and follow up with third‑party suppliers when repairs or technical support are required.
• Discuss store issues with the Operations Manager and propose workable solutions for recurring operational challenges.
• Ensure safe and appropriate use of material handling equipment by store employees.
• Support employee coaching, performance follow‑up, and day‑to‑day development within the store team.

Ideal Profile

• 5-7 years of experience in supermarket operations, restaurant operations, grocery fulfillment, retail store management, or similar fast‑paced service environments.
• Strong understanding of store operations, inventory control, order fulfillment, receiving, stock replenishment, and cost management.
• Previous experience supervising teams, planning schedules, assigning tasks, and maintaining service‑level standards.
• Comfortable working hands‑on in a busy store environment where priorities can change quickly.
• Able to assess inventory needs using demand planning input, system information, and physical stock checks.
• Good communication skills with the ability to coordinate with store teams, operations managers, suppliers, and internal stakeholders.
• Strong interpersonal and intercultural skills for working with diverse teams.
• Practical knowledge of hygiene, sanitation, safety, security, shrinkage control, and store maintenance standards.
• Able to monitor performance, identify operational gaps, and recommend improvements to increase productivity.
• Fluent English is required; Arabic language skills are highly advantageous.
• Positive attitude, strong ownership, and willingness to learn continuously in a growing delivery and grocery operations environment.

Skills Set

• Store operations
• Supermarket operations
• Grocery fulfillment
• Team scheduling
• Staff supervision
• Inventory control
• Stock replenishment
• Demand planning coordination
• Inbound receiving
• Outbound fulfillment
• Picking and packing
• Order accuracy
• SOP implementation
• Expense control
• Cost optimization
• Shrinkage control
• Hygiene standards
• Sanitation standards
• Safety compliance
• Equipment maintenance
• Material handling equipment
• Service level management
• Productivity improvement
• Supplier coordination
• Team development
• Customer service
• English communication
• Arabic language advantage

Why Join Us

This role offers a strong opportunity to grow within Dubai's expanding grocery delivery and q‑commerce market. Talabat provides exposure to high‑volume store operations, fast fulfillment processes, supermarket inventory management, and technology‑supported delivery services. The position is ideal for a hands‑on operations leader who wants to improve store performance, develop teams, support reliable customer service, and contribute to a business that is shaping fast local delivery across the UAE.

About the Company

Talabat is a leading regional technology and delivery platform connecting customers with restaurants, groceries, and everyday essentials. As part of Delivery Hero Group, Talabat combines local market knowledge, logistics capability, and digital commerce expertise to support fast and convenient ordering experiences. In Dubai, the company continues to grow its grocery, food delivery, and q‑commerce operations through strong teams, efficient stores, and customer‑focused service delivery.