Store Manager

Black & Grey HR; Dubai; On-site; AED 245,000 - 343,000; Full time

Benefits offered by this job

Competitive salary

Incentives

Career growth opportunities

Job summary

Black & Grey HR is partnering with a well-established retail group in Saudi Arabia to hire a Store Manager for their supermarket division. You will drive profitability, oversee daily operations, and lead a motivated team to deliver exceptional customer service across all departments.

The role requires a Bachelor’s degree in Business Administration and at least 6 years of retail store management experience, preferably in supermarkets.

Qualifications

• Bachelor's degree in Business Administration or related field.
• Minimum 6 years of experience in retail store management, preferably in a supermarket.
• Strong knowledge of store operations including inventory, sales analysis and team leadership.
• Excellent communication and interpersonal skills.
• Ability to analyze store performance reports and implement improvement strategies.
• Strong organizational skills and attention to detail.
• Proficiency in staff supervision, shift scheduling and customer relationship management.
• Commercial acumen and the ability to take initiative and make decisions under pressure.

Responsibilities

• Drive store profitability by achieving sales targets and managing costs efficiently.
• Ensure high customer satisfaction by maintaining excellent service standards across all departments.
• Oversee daily store operations including staff management, inventory control, housekeeping and merchandising.
• Manage store administrative duties including physical inventories, price updates and documentation.
• Monitor product displays, cleanliness and visual merchandising to enhance customer experience.
• Plan and execute promotional activities in collaboration with internal departments.
• Analyze sales and inventory reports to make data-driven decisions and optimize stock levels.
• Identify market trends and competitors; implement action plans as needed.
• Monitor stock losses and implement preventative measures through stock-taking exercises.
• Ensure compliance with company policies, safety standards and statutory regulations.
• Conduct regular team meetings to communicate goals, expectations and operational updates.
• Manage shift scheduling and manpower allocation to ensure efficient store performance.
• Handle customer complaints and resolve issues related to inventory or supply chain disruptions.

Skills

Store leadership

Analytical skills

Communication

Inventory management

Team supervision

Customer service

Decision making

Education

Bachelor's degree in Business Administration

Job description

Black & Grey HR is partnering with a well-established retail group in Saudi Arabia to hire a Store Manager for their supermarket division. The ideal candidate will be responsible for managing day-to-day store operations maximizing store profitability ensuring high levels of customer satisfaction and leading a motivated and effective team.

Responsibilities

• Drive store profitability by achieving sales targets and managing costs efficiently.
• Ensure high customer satisfaction by maintaining excellent service standards across all departments.
• Oversee daily store operations including staff management inventory control housekeeping and merchandising.
• Manage store administrative duties including physical inventories price updates and documentation.
• Monitor product displays cleanliness and visual merchandising to enhance customer experience.
• Plan and execute promotional activities in collaboration with internal departments.
• Analyze sales and inventory reports to make data-driven decisions and optimize stock levels.
• Identify market trends and competitors implementing action plans as needed.
• Monitor stock losses and implement preventative measures through stock-taking exercises.
• Ensure compliance with company policies safety standards and statutory regulations.
• Conduct regular team meetings to communicate goals expectations and operational updates.
• Manage shift scheduling and manpower allocation to ensure efficient store performance.
• Handle customer complaints and resolve issues related to inventory or supply chain disruptions.

Requirements

• Bachelor s degree in Business Administration or a related field.
• Minimum 6 years of experience in retail store management preferably in a supermarket environment.
• Strong knowledge of store operations including inventory sales analysis and team leadership.
• Excellent communication and interpersonal skills.
• Ability to analyze store performance reports and implement improvement strategies.
• Strong organizational skills and attention to detail.
• Proficiency in staff supervision shift scheduling and customer relationship management.
• Commercial acumen and the ability to take initiative and make decisions under pressure.

Benefits

• Competitive salary and performance-based incentives
• Career growth opportunities within a reputed retail group
• Dynamic work environment