Stewarding Supervisor - Lead Luxury Back-of-House Ops

Mandarin Oriental Hotel Group Limited; Dubai; On-site; AED 89,000 - 123,000; Full time

Benefits offered by this job

MOstay programme

Learning & development

Colleague wellness

Job summary

Mandarin Oriental Downtown, Dubai is seeking a Stewarding Supervisor to lead the stewarding team and uphold high standards of cleanliness, hygiene, and equipment care in back-of-house areas. Based in Dubai, you will oversee scheduling, dishwashing and stock management while ensuring safety compliance and efficient service delivery.

You will drive HACCP and safety initiatives, coordinate with other departments, and mentor a diverse team in a luxury hospitality setting.

Qualifications

• Degree or Higher National Diploma in Hospitality is preferred; high school is the minimum.
• Minimum 2 years' experience in a stewarding supervisory role in a five-star luxury hotel.
• Experience in the Middle East (UAE, GCC) or another GCC country.
• Ability to inspire and manage large multicultural teams while ensuring service excellence and operational efficiency.
• Strong organizational skills with ability to handle complex tasks, coordinate events, and implement procedures.
• In-depth knowledge of food safety standards, dishwashing machinery, and chemical handling; proactive hygiene and safety management.

Responsibilities

• Assist the Back of House Assistant Manager in stewarding operations, including scheduling and inter-department coordination.
• Supervise stewarding team operations: dishwashing, waste disposal, cleanliness, and equipment maintenance.
• Manage stock and inventory of equipment and supplies; monitor chemical usage and cost control.
• Support safety, health and environmental standards; participate in HACCP compliance.
• Conduct regular walkthroughs, attend meetings, support RB&E requirements, and perform other duties as delegated.

Skills

Team leadership

Supervisory experience

Multicultural teamwork

Operational coordination

Food safety knowledge

Education

Hospitality degree or Higher National Diploma

Job description

Mandarin Oriental Downtown, Dubai is seeking a Stewarding Supervisor to lead the stewarding team and uphold high standards of cleanliness, hygiene, and equipment care in back-of-house areas. Based in Dubai, you will oversee scheduling, dishwashing and stock management while ensuring safety compliance and efficient service delivery.

You will drive HACCP and safety initiatives, coordinate with other departments, and mentor a diverse team in a luxury hospitality setting.