Steward|General Stewarding (AJBR)

Emaar; United Arab Emirates; Sur place; AED 56 000 - 100 000; Plein temps

Résumé du poste

Emaar in the United Arab Emirates seeks a Stewarding professional to plan, direct and oversee the day-to-day cleaning of kitchen and restaurant equipment, ensuring impeccably hygienic standards and a memorable guest experience.

The role requires a genuine service mindset, high EQ, and the ability to communicate effectively with ambassadors and hotel teams. Prior experience in a 5-star hospitality environment is preferred.

Qualifications

• Genuine service mindset and high EQ.
• Operate Stewarding in line with service standards and procedures.
• Proactive service recovery and guest satisfaction.
• Collaborate with Ambassadors to serve guests

Responsabilités

• Genuine service personality, with high EQ.
• Minimum of a high school diploma / College degree in Hotel Management or a related field is preferred.

Connaissances

Service orientation

Emotional intelligence

Communication

Formation

High school diploma / Hotel Management degree

Description du poste

Job Description

This function is responsible for planning, directing, controlling, coordinating and participating in the day to day operations and maintenance of cleaning equipment and tools to maintain impeccably clean kitchen and restaurant equipment required to deliver a memorable guest experience.

Job Description

This function is responsible for planning, directing, controlling, coordinating and participating in the day to day operations and maintenance of cleaning equipment and tools to maintain impeccably clean kitchen and restaurant equipment required to deliver a memorable guest experience.

Responsibilities

• Genuine service personality, with high EQ.
• Minimum of a high school diploma / College degree in Hotel Management or a related field is

preferred.

• Minimum of 1 -2 years’ experience in a similar position in a 5-star hospitality company.
• Good knowledge of HACCP guidelines and local Hygiene laws.

Qualifications

• Conduct all operational tasks in Stewarding in line with required service standards and procedures.
• Go the extra (s)mile where you can.
• Prevent complaints and ensure adequate service recovery where needed.
• Pro-actively communicate with fellow Ambassadors, always with the Guest’s interests at heart.