Spare Parts Advisor

APS Auto Parts LLC; Abu Dhabi; On-site; AED 78,000 - 123,000; Full time

Job summary

APS Auto Parts LLC is seeking a parts advisor to expertly identify and source spare parts using EPC, ensuring accuracy and speed. You will process customer orders, quotes, payments, and shipments while adhering to company policies.

Deliver outstanding customer service by addressing inquiries and resolving issues, offering technical support to ensure satisfaction. The ideal candidate has a high school diploma or equivalent, a relevant parts-management certification, and at least two years in

Qualifications

• High school diploma or equivalent.
• Certification in parts management or related field.
• At least 2 years of experience in automotive/heavy equipment industry.
• Experience in a dealership or similar environment.

Responsibilities

• Identify and source correct spare parts using EPC with accuracy and speed.
• Process customer orders promptly; provide quotes, process payments and arrange shipments while following policies.
• Deliver exceptional customer service by addressing inquiries, resolving issues and offering technical support.

Skills

Customer service

Order processing

Technical support

Communication

Education

High school diploma or equivalent

Certification in parts management

Job description

Expertly identify and source the correct spare parts using EPC ensuring accuracy and efficiency Process customer orders promptly and accurately providing quotes processing payments and arranging shipments while adhering to company policies Provide exceptional customer service by addressing inquiries resolving issues and offering technical support to ensure customer satisfaction

• Possess a High school diploma or equivalent, demonstrating a foundational level of education.
• Hold a relevant certification in parts management or a related field, showcasing specialized knowledge.
• Exhibit at least 2 years of experience in the automotive or heavy equipment industry, providing industry-specific expertise.
• Demonstrate prior experience working in a dealership or similar environment, highlighting the ability to thrive in a high-paced environment.