Spa Front Desk Coordinator — Welcoming Guest Experience

V R B Management Consulting Co. LLC; Dubai; On-site; AED 50,000 - 84,000; Full time

Job summary

House of Enspa in Dubai is seeking a polished Spa Receptionist to be the warm face of the spa, greet clients, manage bookings, and ensure guests feel pampered from arrival.

The role requires 5 years of experience, female candidate preferred. Duties include handling phone inquiries, walk-ins, online bookings, payments, and coordinating with therapists to maintain a calm reception area.

Qualifications

• 5+ years experience in spa reception or front desk roles.
• Strong communication and interpersonal skills.
• Ability to handle bookings across phone, walk-ins and online channels.

Responsibilities

• Greet clients with professionalism and warmth.
• Manage appointment scheduling and confirmations.
• Handle phone inquiries, walk-ins, and online bookings.
• Process payments and maintain accurate records.
• Coordinate with therapists for smooth daily operations.

Skills

Customer service

Receptionist experience

Spa environment

Job description

House of Enspa in Dubai is seeking a polished Spa Receptionist to be the warm face of the spa, greet clients, manage bookings, and ensure guests feel pampered from arrival.

The role requires 5 years of experience, female candidate preferred. Duties include handling phone inquiries, walk-ins, online bookings, payments, and coordinating with therapists to maintain a calm reception area.