Spa Receptionist: Warm Welcome, Growth & Training

House of ENSPA; Dubai; On-site; AED 33,000 - 56,000; Full time

Benefits offered by this job

Competitive salary

Incentives

Spa training

Growth opportunities

Job summary

House of ENSPA is seeking a Spa Receptionist to greet clients, manage bookings, and ensure a pampering experience from arrival through departure. You will handle inquiries, confirmations, and payments while coordinating with therapists to maintain smooth daily operations.

The ideal candidate is English-fluent, organized, tech-savvy, and presents a calm, polished appearance in a luxury spa setting. Prior hospitality or wellness experience is a plus.

Qualifications

• Excellent communication and customer service skills.
• Organized and detail-oriented with basic tech skills.
• Fluent in English and comfortable with basic computer systems.
• Experience in hospitality or wellness is a plus.

Responsibilities

• Greet clients professionally and warmly.
• Manage appointment scheduling and confirmations.
• Handle phone inquiries, walk-ins, and online bookings.
• Process payments and maintain accurate records.
• Coordinate with therapists to ensure smooth daily operations.
• Maintain a calm, clean, and inviting reception area.

Skills

Communication

Customer service

Organization

Tech-savvy

Calm demeanor

Polished appearance

Hospitality experience

English fluent

Basic computer systems

Tools

POS systems

Job description

House of ENSPA is seeking a Spa Receptionist to greet clients, manage bookings, and ensure a pampering experience from arrival through departure. You will handle inquiries, confirmations, and payments while coordinating with therapists to maintain smooth daily operations.

The ideal candidate is English-fluent, organized, tech-savvy, and presents a calm, polished appearance in a luxury spa setting. Prior hospitality or wellness experience is a plus.