Spa Experience Supervisor – Guest Attendants

Wynn Al Marjan Island; Dubai; In loco; AED 60.000 - 120.000; Tempo pieno

Vantaggi offerti da questo lavoro

Healthcare package

Excellent leave policy

Incentive programs

Other employee benefits

Descrizione del lavoro

Wynn Al Marjan Island seeks a Supervisor – Guest Attendant to join the Spa Operations team. You will supervise guest attendants, set service standards, and ensure a seamless and luxurious guest experience across spa areas.

Lead and train staff, maintain hygiene and safety, and coordinate with reception and management to deliver Forbes Five Star-quality service. This role requires flexibility and a strong hospitality mindset at a premier UAE resort.

Competenze

• 2–3 years of experience in spa or hospitality operations, with at least 1 year in a supervisory role.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• High attention to detail and commitment to cleanliness and guest comfort.
• Professional appearance and demeanor.
• Ability to work flexible hours including weekends and holidays.
• Knowledge of spa services and wellness practices is an advantage.
• Prior experience and training with Forbes Travel Guide standards (advantage).

Mansioni

• Supervise and schedule guest attendants to ensure coverage and smooth daily operations.
• Provide training and guidance on spa service standards, hygiene protocols, and guest interaction.
• Monitor team performance and provide feedback for improvement.
• Ensure guests are welcomed, escorted, and assisted with professionalism and discretion.
• Respond promptly to guest inquiries, requests, and concerns.
• Maintain a calm, respectful environment for all guests.
• Oversee cleanliness of spa areas and treatment spaces.
• Ensure consistent availability of guest amenities such as towels and robes.
• Coordinate with spa reception, therapists, and management for efficient guest flow.
• Report maintenance and inventory needs to the Spa Manager.
• Assist in spa promotions, events, and service enhancements.

Conoscenze

Leadership

Team Management

Communication

Attention to detail

Professional appearance

Flexibility

Forbes Travel Guide

Spa services knowledge

Descrizione del lavoro

Wynn Al Marjan Island seeks a Supervisor – Guest Attendant to join the Spa Operations team. You will supervise guest attendants, set service standards, and ensure a seamless and luxurious guest experience across spa areas.

Lead and train staff, maintain hygiene and safety, and coordinate with reception and management to deliver Forbes Five Star-quality service. This role requires flexibility and a strong hospitality mindset at a premier UAE resort.