Guest Attendant - Spa Operations

Wynn Al Marjan Island; United Arab Emirates; On-site; AED 60,000 - 90,000; Full time

Job summary

Wynn Al Marjan Island seeks a Guest Attendant to join the resort's Spa Operations team. You will greet guests, escort them to treatment rooms and ensure cleanliness across spa areas.

The ideal candidate will have hospitality or customer service experience, strong communication, a professional appearance, and flexibility to work weekends and holidays in a fast-paced, team-oriented environment.

Qualifications

• Hospitality, wellness, or customer service experience preferred.
• Strong interpersonal and communication skills.
• Professional appearance and demeanor.
• Team-oriented with ability to work in a fast-paced environment.
• Attention to cleanliness and detail.
• Willingness to work weekends, holidays, and varied shifts.

Responsibilities

• Greet guests warmly and escort them to treatment rooms or changing facilities.
• Maintain cleanliness and presentation of all spa areas including treatment rooms, wet areas, lounges, and locker rooms.
• Prepare treatment rooms with supplies, linens and amenities before and after sessions.
• Ensure towels, robes and guest amenities are stocked and neatly presented.
• Support therapists and spa reception with room turnover, guest requests and product replenishment.
• Uphold Forbes Five-Star standards in service delivery.
• Monitor spa inventory including linens, beverages and retail products.
• Assist in setting up and breaking down for spa events or promotions.
• Report maintenance issues or guest concerns to the Spa Supervisor or Manager.

Skills

Hospitality experience

Customer service

Interpersonal skills

Communication skills

Professional appearance

Teamwork

Detail-oriented

Flexibility

Job description

Wynn Al Marjan Island is currently seeking a Guest Attendant to join the resort s Spa Operations team

The primary duties and responsibilities of this role are

• Greet guests warmly and escort them to treatment rooms relaxation areas or changing facilities
• Maintain cleanliness and presentation of all spa areas including treatment rooms wet areas lounges and locker rooms
• Prepare treatment rooms with necessary supplies linens and amenities before and after each session
• Ensure towels robes and other guest amenities are stocked and presented neatly
• Support therapists and spa reception with operational needs such as room turnover guest requests and product replenishment
• Ensure qualitative Forbes Five-Star standards are delivered
• Monitor and maintain spa inventory including linens beverages and retail products
• Uphold hygiene and safety standards in accordance with company and local health regulations
• Assist in setting up and breaking down for spa events or promotions
• Respond promptly and professionally to guest inquiries and requests
• Report maintenance issues or guest concerns to the Spa Supervisor or Manager

The ideal candidate for this position will have the following experience and qualifications:

• Previous experience in hospitality, wellness, or customer service preferred.
• Strong interpersonal and communication skills.
• Professional appearance and demeanor.
• Ability to work in a fast-paced, team-oriented environment.
• Attention to detail and commitment to cleanliness.
• Flexibility to work weekends, holidays, and varied shifts.
• Basic knowledge of spa services and wellness practices is an advantage.
• Ability to stand, walk, bend, and lift for extended periods.
• Comfortable working in humid or wet environments (e.g., steam rooms, pools).