Service Engineer – Building Management System (BMS)

Agile Consultants; United Arab Emirates; On-site; AED 89,000 - 156,000; Full time

Job summary

Agile Consultants in the United Arab Emirates seeks a Service Engineer – Building Management System (BMS) to perform preventive and corrective maintenance, testing, commissioning, and servicing of BMS, LCS, and GRMS. The candidate will ensure reliable operation of building automation systems and promptly respond to service requests.

The ideal professional will have hands-on experience with BMS, LCS and GRMS, strong troubleshooting skills, and the ability to support maintenance of integrated

Qualifications

• Bachelor's degree in Electrical, Electronics or Mechanical Engineering or related field.
• 2–3 years of experience in BMS service and maintenance.
• Strong knowledge of BMS, LCS and GRMS systems.
• Excellent troubleshooting and customer service skills.

Responsibilities

• Perform preventive and corrective maintenance on BMS, LCS, GRMS.
• Troubleshoot faults and diagnose issues in building automation systems.
• Test, commission and verify BMS, LCS and GRMS installations.
• Monitor alarms and system health to ensure reliability.
• Respond promptly to service requests and uphold SLAs.
• Maintain accurate maintenance reports and logs.
• Log faults and resolutions; suggest corrective actions.
• Coordinate material requirements for maintenance activities.
• Ensure compliance with HSE, local regulations and standards.
• Support related Life Safety, Security, AV, ICT, ELV and HVAC systems as required.

Skills

BMS

LCS

GRMS

Troubleshooting

Customer service

Teamwork

Communication

Microsoft Office

Education

Bachelor's Degree in Electrical/Electronics/Mechanical Engineering

Tools

Microsoft Office

Job description

Job Code: 357/001/475

Industry: Fire Protection & Building Management Systems

Number of Openings: 2

Our client is seeking a Service Engineer – Building Management System (BMS) to perform preventive and corrective maintenance, troubleshooting, testing, commissioning, and servicing of Building Management Systems (BMS), Lighting Control Systems (LCS), and Guest Room Management Systems (GRMS). The successful candidate will ensure the reliable operation of building automation systems while responding promptly to customer service requests and maintaining compliance with service agreements and applicable industry standards.

The ideal candidate will have hands‑on experience with BMS, LCS, and GRMS systems, along with strong technical troubleshooting skills, excellent customer service, and the ability to support the maintenance of integrated building automation and life safety systems.

• Perform periodic preventive and corrective maintenance on BMS, LCS, GRMS, and other customer installations to ensure reliable system performance.
• Troubleshoot, diagnose, and resolve faults in Building Management Systems and associated building automation equipment.
• Perform testing, commissioning, and functional verification of BMS, LCS, and GRMS installations.
• Monitor graphic stations for alarms, error messages, and system alerts to ensure uninterrupted system operation.
• Respond promptly to customer service requests and ensure compliance with agreed service level agreements (SLAs).
• Maintain accurate project records, maintenance reports, and equipment performance logs.
• Report recurring technical issues to Team Leads and recommend appropriate corrective actions.
• Log faults, troubleshooting activities, and resolutions to minimize recurring system issues.
• Monitor the performance of existing systems and recommend upgrades or system enhancements where appropriate.
• Coordinate material requirements to support maintenance and service activities.
• Ensure compliance with company procedures, local regulations, industry standards, and HSE requirements.
• Support the maintenance of Life Safety, Security, BMS, AV, ICT, ELV, and HVAC systems as required.

• Bachelor's Degree in Electrical, Electronics, Mechanical Engineering, or a related field.
• Minimum 2–3 years of relevant experience in Building Management System (BMS) service and maintenance.
• Strong knowledge of Building Management Systems (BMS), Lighting Control Systems (LCS), and Guest Room Management Systems (GRMS).
• Experience performing preventive maintenance, corrective maintenance, testing, commissioning, and troubleshooting of BMS installations.
• Excellent knowledge of Life Safety, Security, BMS, AV, ICT, and Fire Fighting systems.
• Strong troubleshooting and fault diagnosis skills.
• Ability to work under pressure with a proactive approach to resolving technical issues.
• Excellent teamwork and communication skills.
• Proficient in reading, writing, and speaking English.
• Proficiency in Microsoft Office applications.