Senior UX/UI Designer – Salesforce Platform

Socium - Teams Done Differently; Abu Dhabi; On-site; AED 120,000 - 180,000; Full time

Job summary

Socium - Teams Done Differently seeks an experienced Salesforce Experience Consultant to support an onsite engagement in Abu Dhabi. The role blends UX/UI design with hands-on Salesforce customization to improve usability and streamline business workflows.

You will design, customize, and optimize Salesforce interfaces, dashboards, and forms, collaborating with stakeholders and product teams to deliver scalable, accessible solutions.

Qualifications

• Proven experience as Salesforce Experience Consultant or similar role in enterprise contexts.
• Hands-on Salesforce customization and configuration for large-scale platforms.
• Experience with Salesforce Lightning Experience and SLDS.
• Ability to translate business requirements into scalable Salesforce UX.

Responsibilities

• Configure and optimize Salesforce user experiences across enterprise platforms.
• Design user-centric solutions within Salesforce environments aligned to business processes.
• Customize interfaces, layouts, components, and workflows for usability and efficiency.
• Work with SLDS standards and enterprise design guidelines.
• Collaborate with stakeholders, architects, developers, and product teams to implement enhancements.
• Analyze user journeys, identify pain points, and recommend improvements.
• Support Lightning-based experiences, dashboards, forms, and workflow interfaces.
• Contribute to design documentation and governance standards.
• Ensure accessibility and consistency across Salesforce apps.
• Participate in discussions on customization, automation, and platform optimization.

Skills

Salesforce Experience

UX/UI Design

Salesforce customization

Stakeholder Mgmt

Tools

SLDS

LWC

Aura Components

Salesforce DX

Job description

Join a leading banking organization in the UAE supporting large-scale digital transformation and enterprise platform modernization initiatives.

We are looking for an experienced Salesforce Experience Consultant with a strong combination of UX/UI expertise and hands-on Salesforce platform customization experience to support an ongoing onsite engagement in Abu Dhabi.

This opportunity is ideal for professionals who can bridge the gap between user experience design and Salesforce platform implementation, helping improve usability, optimize business workflows, and customize Salesforce experiences for enterprise users.

This is a contract / freelance engagement (initial 3 months) with an immediate hiring timeline.

Key Responsibilities

• Configure, customize, and optimize Salesforce user experiences across enterprise platforms
• Design and implement user-centric solutions within Salesforce environments, ensuring alignment with business processes and user needs
• Customize Salesforce interfaces, layouts, components, and workflows to improve usability and operational efficiency
• Work with Salesforce Lightning Design System (SLDS) standards and enterprise design guidelines
• Collaborate closely with business stakeholders, architects, developers, and product teams to define and deliver platform enhancements
• Analyze existing user journeys, identify pain points, and recommend UX and platform improvements
• Support the design and implementation of Lightning-based experiences, dashboards, forms, and workflow-driven interfaces
• Contribute to design documentation, implementation guidelines, and platform governance standards
• Ensure accessibility, usability, responsiveness, and consistency across Salesforce applications
• Participate in solution discussions involving Salesforce customization, automation, and platform optimization initiatives

Required Experience

• Proven experience working within Salesforce environments as a Salesforce Experience Consultant, Salesforce UX Consultant, Salesforce Platform Designer, Salesforce Business Experience Consultant, or similar role
• Strong hands-on experience with Salesforce platform customization and configuration
• Experience working with Salesforce Lightning Experience and Salesforce Lightning Design System (SLDS)
• Exposure to Lightning Components, Lightning Web Components (LWC), Aura Components, Experience Cloud, OmniStudio, Visualforce, or related Salesforce technologies is highly preferred
• Strong understanding of enterprise UX principles, workflow design, information architecture, usability, and accessibility standards
• Experience working closely with both technical and business stakeholders within enterprise environments
• Ability to translate business requirements into scalable Salesforce user experiences
• Strong documentation, communication, and stakeholder management skills
• Banking, financial services, or large enterprise experience is highly preferred
• Immediate or short-notice availability is highly preferred

Preferred Experience

• Salesforce certifications (Administrator, Platform App Builder, Experience Cloud Consultant, UX-related certifications, etc.)
• Experience supporting digital transformation initiatives within banking or financial services environments
• Experience working within regulated enterprise environments