Salesforce Product Owner -3 Months Contract -Onsite in AbuDhabi - Octopus by RTG

Robusta Studio; Abu Dhabi; On-site; AED 290,000 - 424,000; Full time

Job summary

Robusta Studio is seeking an experienced Salesforce Product Owner to lead a 3‑month onsite contract in Abu Dhabi. You will own the Salesforce backlog, translate business needs into clear epics and stories, and collaborate with developers, admins, and QA to deliver high‑value Salesforce solutions.

The role requires 3–5 years in Product Owner/BA/Salesforce roles, strong knowledge of Sales Cloud and CRM processes, and excellent stakeholder communication.

Qualifications

• 3–5 years in Product Owner, BA, Salesforce consultant, or similar role.
• Experience delivering Salesforce implementations, enhancements, or transformations.
• Hands‑on Salesforce knowledge, preferably Sales Cloud/Service Cloud.
• CRM process understanding: Sales, Customer Service, Lead, Account, Opportunity.
• Experience in Agile/Scrum environments.
• Ability to write detailed user stories and acceptance criteria.
• Experience backlog management and working with Salesforce developers.

Responsibilities

• Own and manage the Salesforce product backlog with clear priorities linked to business goals.
• Translate stakeholder requirements into functional specs, epics, and user stories.
• Create and maintain acceptance criteria and process docs.
• Collaborate with Salesforce developers, admins, architects, QA, and other teams.
• Prioritize features, enhancements, bugs, and technical tasks by value and urgency.
• Facilitate Agile ceremonies: sprint planning, refinement, reviews, retrospectives.
• Be main liaison between business stakeholders and the Salesforce delivery team.
• Support UAT, validate features, ensure alignment with requirements.
• Coordinate with tech teams on configurations and customizations.
• Identify opportunities to improve Salesforce processes and automation.
• Track delivery progress, dependencies, risks, and outstanding items.
• Support release planning and stakeholder communications throughout delivery.

Skills

Salesforce

Agile/Scrum

Backlog management

Stakeholder management

UAT

English communication

Tools

Sales Cloud

Service Cloud

Job description

We are looking for an experienced and business-oriented Salesforce Product Owner to join our team on a 3-month onsite contract in Abu Dhabi.

Key Responsibilities

• Own and manage the Salesforce product backlog, ensuring priorities are clearly defined and aligned with business objectives
• Gather and analyze business requirements from stakeholders and translate them into clear functional requirements
• Create and maintain epics, user stories, acceptance criteria, and process documentation
• Work closely with Salesforce Developers, Administrators, Architects, QA teams, and other technical stakeholders
• Prioritize features, enhancements, bug fixes, and technical requirements based on business value and urgency
• Participate in and facilitate Agile ceremonies including sprint planning, backlog refinement, sprint reviews, and retrospectives
• Act as the main point of contact between business stakeholders and the Salesforce delivery team
• Support UAT, validate delivered features, and ensure solutions meet agreed business requirements
• Coordinate with technical teams to ensure Salesforce configurations and customizations address business needs
• Identify opportunities to improve Salesforce processes, automation, and user experience
• Track delivery progress, dependencies, risks, and outstanding requirements
• Support documentation, release planning, and stakeholder communication throughout the delivery lifecycle

Requirements

• 3-5 years of experience as a Product Owner, Business Analyst, Salesforce Consultant, or similar role
• Proven experience working on Salesforce implementations, enhancements, or transformation projects
• Strong hands‑on understanding of Salesforce, preferably Sales Cloud and/or Service Cloud
• Strong understanding of CRM processes such as Sales, Customer Service, Lead Management, Account Management, and Opportunity Management
• Experience working in Agile/Scrum environments
• Strong ability to write detailed user stories and acceptance criteria
• Experience managing and prioritizing product backlogs
• Experience working closely with Salesforce Developers and technical teams
• Good understanding of Salesforce configuration and platform capabilities
• Experience supporting UAT and validating delivered solutions
• Strong stakeholder management and communication skills
• Excellent analytical and problem‑solving abilities
• Strong English communication skills

Preferred Qualifications

• Salesforce Administrator, Platform, or Sales Cloud certification
• Experience with Salesforce integrations and APIs
• Familiarity with Salesforce data models and automation
• Experience working with external Salesforce implementation partners
• Previous experience in consulting or client‑facing environments