Senior Service Employee

COREcruitment Ltd; Dubai; On-site; AED 98,000 - 128,000; Full time

Benefits offered by this job

Structured training and clear pathways

Competitive tax-free remuneration

Brand synonymous with five-star guest

Job summary

COREcruitment Ltd is seeking a Senior Service Employee for its prestigious hospitality assignment in Dubai, UAE. You will be the senior face of the service team across premium lounges and restaurants at a world-class aviation hub, delivering refined culinary and beverage experiences to guests from around the world.

You will lead service on the floor, maintain high standards, follow ISO 9001:2015 procedures, work in a fast-paced, high-volume environment, and participate in training and

Qualifications

• Fluent spoken and written English required.
• Secondary/high school certificate is required; diploma or equivalent preferred.
• At least 3 years in hospitality, fine dining, or a similar guest-facing environment.

Responsibilities

• Deliver elevated, guest-centred service for premium lounges and dining venues.
• Support full table service and maintain a spotless, inviting dining area.
• Follow opening/closing checklists and hygiene/food-safety procedures.
• Resolve guest concerns professionally and escalate when needed.
• Maintain stock levels and assist with inventory and setup between shifts.

Skills

Fluent English

Guest-facing service

Multitasking

Attention to detail

Education

Secondary/high school certificate

Diploma or equivalent professional qualification

Job description

Job title: Senior Service Employee - prestigious hospitality company

Location: Dubai, UAE

Salary: AED 8.200 (package salary)

Start: ASAP

Our client, a leading provider of premium hospitality and catering services at one of the world’s busiest international aviation hubs, is looking for Senior Service Employee for its upscale lounge and dining venues.

As the senior face of the service team, you will welcome an exclusive and diverse clientele — travellers, civil aviation officials, airport authority representatives, airline partners, and external guests — and deliver refined culinary and beverage experiences to the highest professional standard. You set the tone on the floor: composed, courteous, and positive, even in high-pressure moments, ensuring every guest leaves with a memorable impression.

The role covers our client’s premium lounges and à-la-carte restaurants across two major airport terminals within the same metropolitan area, with rotation between venues as needed.

Key Responsibilities

• Deliver consistently elevated, guest-centred service so that every visitor enjoys a truly premium experience.
• Support full table service throughout the meal cycle, keeping dining areas spotless, well-organised, and inviting by promptly clearing and resetting tables.
• Carry out established opening and closing checklists so that the outlet is always fully prepared for service.
• Adhere strictly to the company’s hygiene and food-safety procedures, including correct food and equipment handling at all times.
• Resolve guest concerns professionally and to the guest’s satisfaction, escalating to the duty supervisor when needed.
• Keep the Assistant F&B Supervisor informed of any guest complaints, staff absences, or stock shortages so issues are addressed quickly and operations run smoothly.
• Help maintain adequate stock levels during each shift: verify incoming deliveries against orders for accuracy, quality, and quantity, then store or display items correctly to keep inventory records reliable.
• Perform all cleaning, polishing, organising, collecting, loading, and dispatching duties assigned by the line manager in line with the company’s operating standards.
• Work within the company’s certified quality management system (ISO 9001:2015), following departmental procedures and upholding the quality policy in every task.

Key Requirements:

• Secondary/high school certificate — required
• Diploma or an equivalent professional qualification — preferred
• At least 3 years in hospitality, fine dining, or a comparable guest-facing environment; lounge, premium dining, or high-volume restaurant experience is a strong plus.
• Fluent spoken and written English
• Genuinely positive, service-first mindset
• Solid customer-care and interpersonal skills
• Comfortable and effective in a fast-paced, high-volume service environment
• Well-organised, able to multitask, with strong attention to detail
• A dynamic, multicultural workplace in a premium environment at a world-class aviation hub
• Competitive tax-free remuneration and benefits package
• Structured training and clear pathways for progression within the F&B team
• The opportunity to represent a brand synonymous with five-star guest experiences

Job title: Senior Service Employee - prestigious hospitality company

Location: Dubai, UAE

Salary: AED 8.200 (package salary)

Start: ASAP