Sales Strategy And Operations Lead

Amazon; Dubai; On-site; AED 350,000 - 550,000; Full time

Job summary

Amazon Web Services (AWS) in Dubai seeks a Sales Strategy and Operations Lead to drive data-driven decisions and operational excellence across the Middle East region.

You will combine hands-on analytics with business systems to support Sales Leaders, build scalable processes, and deliver insights that improve field productivity and revenue forecasting.

Strong experience with Excel, CRM and BI tools, plus ability to present to senior leadership, are essential for success in this role.

Qualifications

• 10+ years of experience in sales operations or equivalent.
• Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.
• Experience defining, refining and implementing sales processes, procedures and policies or equivalent.
• Experience using Microsoft Excel to manipulate and analyze data.
• Experience using Salesforce (or other CRM tool) or BI tools.
• Experience presenting to senior leadership.

Responsibilities

• Lead analytical initiatives to optimize sales productivity in the Middle East region.
• Develop and maintain dashboards and reports to inform leadership.
• Collaborate with Sales, Finance, and HR to implement scalable processes.

Skills

Excel

CRM tools

Sales forecasting

Data analysis

Education

Bachelor's degree or equivalent

Tools

Salesforce

BI tools

Job description

Job Description

Amazon Web Services (AWS) is the leading cloud provider, offering virtualized infrastructure, storage, networking, analytics, AI and other web computing services to customers all over the world. AWS operates a globally distributed environment at massive levels of scale, offering over 200 fully featured services to millions of active customers around the world—including the fastest-growing startups, largest enterprises, and leading government agencies—to power their infrastructure. The Sales Strategy and Operations team is responsible for supporting Sales Leadership and Operational teams in achieving organizational objectives and driving continuous improvements in field productivity. We own and deliver “run the business” operational cadences, build new mechanisms to support organizational growth and scale, and drive organizational initiatives.

AWS is looking for a Sales Strategy and Operations Lead to join our team in the Middle East. This role combines hands‑on analytics with operational excellence, where youll use data analysis and modeling to support Sales Leaders and their teams. Youll play a key role in maintaining business health and driving data-informed decisions across the region. This role combines technical expertise with business acumen to analyze complex datasets from multiple sources. Youll be instrumental in delivering reports and conducting specialized business analyses that directly impact our decision-making processes.

Basic Qualifications

• 10+ years of Microsoft Excel experience
• Bachelors degree or equivalent
• Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.
• Experience defining, refining and implementing sales processes, procedures and policies or equivalent
• Experience using Microsoft Excel to manipulate and analyze data
• Experience using Salesforce (or other CRM tool) or BI tools
• Experience presenting to senior leadership

Preferred Qualifications

• 10+ years of sales operations or equivalent experience

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