Senior Product Manager: Dark Store Supply Chain

noon

Dubai

On-site

AED 420,000 - 600,000

Full time

3 days ago
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Job summary

Noon is seeking a Senior Product Manager for Dark Store Supply Chain to own end-to-end dark store operations across UAE, Saudi Arabia and Egypt. You will collaborate with engineering, data science, design and on-ground operations to drive faster, more accurate and cost-efficient stock-to-order flows.

You will lead the roadmap for inbound, put away, inventory, replenishment, picking, packing and dispatch, aiming to maintain 15-minute order handover.

Qualifications

  • 6+ years of product management experience, including at least 3 years building supply chain, fulfillment, warehouse management (WMS) or operations-tech products.
  • A track record of shipping products that improved hard operational metrics such as throughput, accuracy, cost per order or SLA adherence at scale.
  • Deep understanding of warehouse and dark store flows: inbound, put away, slotting, picking strategies (single, batch, zone), packing, inventory control and replenishment.
  • Strong analytical skills. You write SQL, build your own analyses and go from data to a decision without waiting on an analyst.
  • Enough technical depth to work with engineering on system design, APIs and event flows, and to own high-volume, real-time systems.
  • Experience with optimization or ML-driven products (assignment, routing, forecasting, recommendations) is a strong plus.
  • Experience in q-commerce, grocery, e-commerce fulfillment or logistics in a high-growth company is highly preferred.
  • Bachelor's degree in Engineering, Computer Science, Operations or a related field. An MBA is a plus.

Responsibilities

  • Own the dark store product roadmap across inbound, put away, inventory, replenishment, picking, packing and dispatch handover, with a vision and quarterly priorities tied to network-level goals.
  • Make order fulfillment faster and more accurate. Drive picker assignment, pick paths and pick-to-pack flows that keep order-to-handover time inside the 15-minute promise.
  • Raise inventory accuracy through cycle counts, bin counts, stock takes and discrepancy workflows, expiry (FEFO) and near-expiry handling, damage and returns flows, reducing stock-outs, wrong picks and write-offs.
  • Optimize store layout and slotting. Use demand and pick-velocity data to drive location assignment, guided put away and replenishment from back-store to pick faces.
  • Improve workforce productivity. Partner with operations on the picker app experience, labor planning against demand forecasts, and the metrics behind store staffing and utilization.
  • Define and track the KPIs that matter, including items per hour, order-to-handover time, pick accuracy, inventory accuracy, fill rate, skips and customer complaints, and run experiments to prove impact.
  • Automate decisions on the floor. Find where algorithms, ML and hardware (scanners, conveyors, smart storage) can replace manual decisions and effort in the store.
  • Mentor other PMs in the charter and raise the bar for product thinking, writing and execution.

Skills

Product management
Supply chain
Data analysis
SQL
Technical depth
ML-driven products
Grocery / e-commerce
Leadership

Education

Bachelor's degree in Engineering, Computer Science, Operations
MBA (plus)

Job description

Noon is seeking a Senior Product Manager for Dark Store Supply Chain to own end-to-end dark store operations across UAE, Saudi Arabia and Egypt. You will collaborate with engineering, data science, design and on-ground operations to drive faster, more accurate and cost-efficient stock-to-order flows.

You will lead the roadmap for inbound, put away, inventory, replenishment, picking, packing and dispatch, aiming to maintain 15-minute order handover.

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