Senior Operations Delivery Leader, CE & META

BSI; United Arab Emirates; On-site; AED 350,000 - 550,000; Full time

Job summary

BSI is seeking an experienced Operations Delivery Leader to steer core delivery operations across Continental Europe, the Middle East, Turkey, and Africa. You will lead regional teams, drive efficiency, and deliver exceptional client experiences while fostering continuous improvement.

You will collaborate with regional stakeholders and the wider EMEA leadership to harmonize processes, strengthen capabilities, and ensure sustainable growth.

Qualifications

• Proven leadership in operations and service delivery across multiple regions.
• Strong knowledge of management systems auditing and certification processes.
• Excellent planning, problem solving and decision-making abilities.
• Ability to coach and develop high-performing teams and foster collaboration.

Responsibilities

• Lead and inspire CE & META Operations Delivery Managers to achieve regional goals.
• Drive continuous improvement and harmonize processes for efficiency and client focus.
• Ensure potential risks are mitigated and regulatory/compliance standards are met.
• Partner with regional stakeholders to enable growth and scalable delivery.

Skills

Strategic leadership

Operational delivery

Team coaching

Stakeholder management

Continuous improvement

Auditing & certification

Communication

Job description

BSI is seeking an experienced Operations Delivery Leader to steer core delivery operations across Continental Europe, the Middle East, Turkey, and Africa. You will lead regional teams, drive efficiency, and deliver exceptional client experiences while fostering continuous improvement.

You will collaborate with regional stakeholders and the wider EMEA leadership to harmonize processes, strengthen capabilities, and ensure sustainable growth.