Senior Officer – HR Shared Services

National Bank of Fujairah (NBF); Dubai; On-site; AED 120,000 - 180,000; Full time

Job summary

National Bank of Fujairah (NBF) is seeking an HR professional to act as the point of contact for contingent workforce management, ensuring clear policies, regulatory compliance, and effective resource planning across the bank.

You will partner with HR teams and business areas to support contingent staff needs, manage contracts with outsourced providers, oversee onboarding and payroll processing, benefits and insurance administration, and maintain accurate records.

Qualifications

• Education level: Degree in a relevant discipline (High School for UAE Nationals).
• Minimum of three years’ HR experience.
• Strong knowledge of HR policies, labor regulations and compliance.

Responsibilities

• Review and update contingent workforce policies and ensure compliance with labor laws.
• Manage outsourcing providers and service agreements.
• Support budgeting and workforce planning for contingent staff.
• Recruitment, onboarding and offboarding of contingent staff.
• Process monthly payroll for contingent and Antwerp staff.
• Administer benefits and insurance records.

Skills

HR policy compliance

Payroll processing

Stakeholder management

Education

Degree in a relevant discipline

High School for UAE Nationals

Job description

Act as the HR point of contact for contingent workforce management, ensuring clear policies, regulatory compliance, and effective resource planning. Partner with HR teams and business areas to support contingent staff needs and optimize workforce effectiveness and cost efficiency.

Duties and Responsibility

• Review and update contingent workforce policies and ensure compliance with labor laws and regulations.
• Ensure business adherence to HR policies and processes related to contingent staff.
• Manage and monitor outsourced staff providers and maintain service agreements.
• Support budgeting and workforce planning for contingent staff.
• Prepare management reports and maintain contingent workforce records.

Recruitment & Onboarding

• Ensure job descriptions are available and updated for contingent roles.
• Support sourcing, screening, hiring, and onboarding of contingent staff.
• Coordinate joining formalities, visas, medicals, employment references, and documentation.
• Manage induction and orientation activities for new hires.
• Support termination and offboarding processes for contingent staff.

Payroll & HR Administration

• Process monthly payroll for contingent and Antwerp staff accurately and on time.
• Maintain payroll records, allowances, deductions, overtime, leave, and benefits.
• Administer employee transfers, promotions, salary changes, and HR system updates.
• Support HRMS administration, employee records management, and access management.
• Ensure confidentiality and accuracy of employee information.

Employee Benefits & Insurance

• Manage employee medical insurance enrollment, renewals, amendments, and removals.
• Verify insurance invoices and coordinate payments with Finance and Procurement.
• Maintain accurate insurance and benefits records.

Employee Relations

• Provide guidance to managers on the effective management of contingent staff.
• Support disciplinary, grievance, attendance, and absence management cases.
• Promote compliance with company policies and applicable labor regulations.
• Support reward and recognition initiatives for contingent staff.

Contracts, Compliance & Reporting

• Manage employee and contingent worker contracts, renewals, amendments, and terminations.
• Coordinate VAT-related payroll and employee information with Finance.
• Ensure compliance with policies, legal requirements, and audit standards.
• Maintain accurate HR data and generate periodic management reports.

Qualification

• Education level required – Degree level in a relevant discipline (High School for UAE Nationals)
• Work Experience – Minimum of three years in a HR capacity

Experience and Skill

• Minimum of three years in a HR capacity.

Strong knowledge of: