HR & Administration Manager Jobs in Dubai, UAE

Uae Job Alert; Dubai; On-site; AED 180,000 - 240,000; Full time

Job summary

Uae Job Alert is recruiting a Senior HR Operations & Administration Leader to manage end-to-end HR services in Dubai. You will oversee recruitment, contracts, onboarding, employee relations, learning and development, facilities, security, housing, transport, and office management, ensuring compliant, safe and efficient operations aligned with business goals.

The role requires 6–10 years in HR operations, strong people leadership, and hands-on experience implementing policies, reporting, and

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a relevant field.
• 6–10 years of relevant experience in HR operations, administration, employee relations, facilities, or related functions.

Responsibilities

• Lead end-to-end HR operations and administration services across recruitment, contracts, onboarding, employee relations, learning and development, and facilities.
• Oversee employment contracts, tenancy/manpower contracts, renewals, and compliance with policies and legal requirements.
• Manage pre-onboarding, onboarding, and documentation; ensure timely system access and closures.
• Monitor attrition and implement retention initiatives; support workforce planning and organizational development.
• Handle employee relations, grievances, investigations, and disciplinary matters in line with labor regulations.
• Coordinate training programs; develop annual training plans and monitor effectiveness.
• Oversee office resources, facilities, security, housing, transportation, and vendor management.
• Ensure safety, health, environment compliance, and cost-efficient operations.

Skills

HR Operations Management

Recruitment & Talent Management

Employee Relations

Learning & Development

HR Reporting & Ad Hoc Reporting

Calendar & Event Management

Presentation Preparation

Data Management & Archiving

Document Filing & Records Management

Issues Management

Problem Solving

Data & Analytics

Work and Purchase Orders

Vendor Management

Workplace & Facilities Administration

Written and Verbal Communication

HR Systems & Automation

Budget and Expense Management

HSE & Compliance Awareness

Education

Bachelor’s degree in Human Resources, Business Administration, or a relevant field

Job description

Job Purpose

Lead and manage end-to-end HR operations and administration services, including recruitment, employment contracts, onboarding, employee relations, learning and development, workplace operations, facilities, security, accommodation, and employee services. The role is responsible for maintaining a compliant, efficient, safe, and employee-focused work environment while supporting business continuity and organizational objectives.

Key Responsibilities

HR Operations & Talent Management

• Manage end-to-end recruitment activities, including job requisitions, position creation, sourcing, screening, assessments, offers, and HR system updates.
• Ensure recruitment activities are aligned with the approved organizational structure and manpower plan.
• Oversee employment and rental manpower contracts, including preparation, validation, renewal, and execution.
• Ensure contracts and HR processes comply with company policies and applicable legal requirements.
• Manage pre-onboarding and onboarding activities, including documentation, system access, induction, and closure of pending requirements.
• Monitor early employee attrition and implement initiatives to improve employee retention.
• Support workforce planning and organizational development initiatives.

Employee Relations

• Manage employee relations activities in accordance with company policies and applicable labor regulations.
• Handle employee grievances, disciplinary matters, investigations, and related documentation.
• Provide guidance and support to line managers on employee relations practices.
• Ensure employee issues are addressed fairly, consistently, and within appropriate timelines.
• Maintain proper records and ensure timely closure of employee relations cases.

Learning & Development

• Identify training and development requirements in coordination with business units.
• Support the preparation and implementation of annual training plans.
• Coordinate training programs, workshops, and employee development initiatives.
• Monitor training effectiveness and maintain accurate training records.
• Prepare relevant training reports and performance updates.

Office & Workplace Administration

• Manage office resources, supplies, workspace utilization, and general administrative services.
• Oversee service providers supporting office equipment, utilities, and workplace operations.
• Monitor utility consumption and identify opportunities to improve efficiency and reduce costs.
• Ensure timely handling and distribution of mail and internal service requests.
• Maintain an efficient and well-organized workplace environment.

Reception & Visitor Management

• Ensure professional and efficient front-desk operations.
• Manage visitor registration and access procedures.
• Ensure compliance with building access and visitor management requirements.
• Maintain a professional experience for employees, visitors, and business partners.

Hospitality & Catering Services

• Coordinate corporate events, workshops, meetings, and training programs with internal teams and external service providers.
• Manage catering services while maintaining required quality, hygiene, and safety standards.
• Ensure meeting and event facilities are properly prepared and available for use.
• Coordinate vendors and service providers to ensure smooth event execution.

Housing & Employee Services

• Manage employee accommodation allocation, move-in and move-out processes, and related administration.
• Coordinate accommodation maintenance and ensure timely resolution of housing-related issues.
• Manage employee transportation services and coordinate with relevant service providers.
• Ensure accommodation facilities meet applicable health, safety, and regulatory requirements.

Security Management

• Oversee physical and electronic security systems, including surveillance and access control.
• Manage security manpower deployment and monitor service performance.
• Coordinate incident reporting, investigation, and resolution.
• Ensure emergency response procedures are implemented and maintained.
• Ensure compliance with applicable security requirements and standards.

Facilities & Maintenance Management

• Oversee preventive and corrective maintenance activities for buildings, utilities, and infrastructure.
• Manage maintenance contractors and service providers.
• Monitor the functionality and condition of facilities and assets.
• Ensure timely resolution of maintenance issues.
• Maintain compliance with HSE and applicable regulatory requirements.

Role Accountabilities

HR Leadership & People Management

• Identify, develop, and retain high-performing employees to strengthen the organization’s talent pipeline and succession capabilities.
• Identify performance gaps and support appropriate improvement or corrective actions.
• Ensure fair and consistent treatment of employees without discrimination.
• Establish performance-based assessment practices focused on planned business results.
• Ensure appropriate delegation of authority in line with company policies.

Operational Responsibility

• Take full responsibility for HR and administration operations and required deliverables.
• Anticipate operational challenges and take proactive measures to prevent issues.
• Make timely and appropriate decisions to maintain operational efficiency and business continuity.

Delivery & Performance

• Deliver agreed objectives and results within required timelines, quality standards, and budgets.
• Drive operational improvements that create measurable value for the organization.
• Exceed business expectations through effective HR and administration management.

Business Planning & Performance

• Translate corporate objectives into practical HR and administration business plans.
• Develop, execute, and monitor annual and development plans.
• Track performance against agreed plans and initiate corrective actions where required.
• Prepare periodic progress and management reports.
• Monitor budgets and expenses to achieve optimum cost efficiency.

Organizational Development

• Support the development of organizational structures based on current business requirements and future growth plans.
• Ensure job descriptions are available and maintained for all organizational roles.
• Support effective manpower deployment and organizational development initiatives.

Process Improvement & Automation

• Develop and maintain effective HR and administration policies, systems, processes, and procedures.
• Identify opportunities for automation and process improvement.
• Promote the effective use of HR technology and IT solutions.
• Encourage adoption and efficient utilization of automated systems across HR and administration operations.

Quality

• Maintain high standards of service quality across HR and administration operations.
• Support the organization’s commitment to quality as a key competitive advantage.

Adaptability

• Adapt to new technologies, processes, management structures, and business models.
• Identify and implement improved approaches to HR and administration service delivery.

Health, Safety & Environment

• Maintain a safe, secure, compliant, and legally appropriate workplace.
• Ensure HR, accommodation, facilities, and administration activities comply with applicable HSE standards and regulations.

Academic Qualification

• Bachelor’s degree in Human Resources, Business Administration, or a relevant field.

Work Experience

• 6–10 years of relevant experience in HR operations, administration, employee relations, facilities, or related functions.

Technical & Functional Competencies

• HR Operations Management
• Recruitment & Talent Management
• Employee Relations
• Learning & Development
• HR Reporting & Ad Hoc Reporting
• Calendar & Event Management
• Presentation Preparation
• Data Management & Archiving
• Document Filing & Records Management
• Issues Management
• Problem Solving
• Data & Analytics
• Work and Purchase Orders
• Vendor Management
• Workplace & Facilities Administration
• Written and Verbal Communication
• HR Systems & Automation
• Budget and Expense Management
• HSE & Compliance Awareness