HR Manager

Confidential; Dubai; On-site; AED 240,000 - 360,000; Full time

Job summary

Confidential in Dubai is seeking an experienced HR Manager from Event Management/Facility Management sectors to lead end-to-end HR for a large blue-collar workforce.

The role covers recruitment, payroll, employee operations, compliance with UAE labour laws, and HR administration across multiple client sites. Senior-level responsibility with focus on mobilization, welfare, and workforce planning for events, catering, hospitality, and facilities contracts.

Qualifications

• 10–18 years of HR leadership experience in blue-collar industries.
• Proven knowledge of UAE labour laws, WPS payroll, and compliance.
• Experience in facility management, catering, hospitality, events or manpower services.
• Senior manager/Head of HR level with multi-site operations.

Responsibilities

• Lead blue-collar recruitment and manpower planning for contracts.
• Oversee payroll processing, attendance, overtime, and compliance.
• Manage full employee lifecycle from onboarding to exit.
• Ensure UAE labour compliance and visa/work permit coordination.
• Provide HR support across client sites and mobilization/demobilization.
• Coordinate accommodation, transportation, and welfare for employees.
• Manage events and temporary workforce staffing.
• Handle employee relations and grievance management.
• Develop HR MIS dashboards on headcount, payroll, attendance, and attrition.

Job description

We are seeking an experienced HR Manager only from (Event Management/Facility Management companies only) to lead end-to-end human resources, blue-collar workforce management, payroll, employee operations, and HR administration for a large and diverse workforce in Dubai. The ideal candidate will have strong hands-on experience managing blue-collar recruitment and manpower operations, preferably within facility management, catering, hospitality, events, contracting, or other manpower-intensive industries. The role requires strong knowledge of UAE labour practices, workforce mobilization, payroll, employee relations, accommodation, transportation, compliance, and operational HR.

Location: Dubai, UAE

Experience: 10–18 Years

Industry: Facility Management / Catering / Hospitality / Events / Contract Staffing / Workforce Services

Employment Type: Full-Time

Role Level: Senior Manager / Head of HR

Responsibilities

1. Blue-Collar Recruitment & Manpower Planning

• Lead end-to-end recruitment for blue-collar and frontline positions, including cleaners, housekeeping staff, technicians, drivers, security/support staff, catering staff, waiters, kitchen staff, helpers, supervisors, and other operational roles.
• Develop manpower plans based on contracts, project requirements, seasonal demand, and operational forecasts.
• Manage high-volume recruitment, screening, interviews, selection, offer management, onboarding, and deployment.
• Coordinate with recruitment agencies, overseas manpower suppliers, and internal operations teams.
• Ensure timely mobilization and replacement of manpower to meet business requirements.
• Maintain talent pipelines for critical and high-volume positions.
• Monitor recruitment cost, time-to-hire, joining ratios, attrition, and manpower availability.

2. Payroll & Compensation

• Oversee accurate and timely monthly payroll processing for blue-collar and staff employees.
• Manage attendance, timesheets, overtime, deductions, allowances, leave, and other payroll inputs.
• Coordinate with Finance for payroll processing, salary disbursement, and reconciliation.
• Ensure compliance with UAE wage and employment requirements, including WPS-related payroll processes.
• Resolve salary, attendance, overtime, and deduction-related employee queries.
• Establish payroll controls to minimize errors, leakages, and compliance risks.

3. HR Operations & Employee Lifecycle

• Manage the complete employee lifecycle from joining to exit.
• Oversee onboarding, documentation, induction, probation, confirmation, transfers, promotions, leave, disciplinary actions, and final settlement.
• Maintain accurate employee records and HR databases.
• Develop and implement HR policies, SOPs, forms, and operational processes.
• Ensure proper documentation and timely renewal of employee-related records.
• Monitor employee engagement, absenteeism, productivity, and retention.

4. UAE Labour & Compliance

• Ensure HR practices comply with applicable UAE labour laws, employment regulations, immigration requirements, and company policies.
• Coordinate with relevant authorities and PRO/administration teams for visas, work permits, Emirates ID, medical requirements, and other employee documentation.
• Ensure compliance relating to employee contracts, working hours, leave, overtime, disciplinary procedures, and separation.
• Maintain HR records and documentation required for audits and inspections.
• Stay updated on changes in UAE employment and labour regulations.

5. Facility Management HR

• Provide HR support to facility management operations and multiple client sites.
• Manage workforce deployment across sites and projects.
• Work closely with Operations Managers, Site Managers, Supervisors, and Project Heads on manpower requirements.
• Handle mobilization and demobilization of employees for new and completed contracts.
• Monitor site-level attendance, manpower shortages, absenteeism, and employee grievances.
• Support client requirements related to manpower and HR documentation.

6. Catering & Hospitality Workforce

• Manage recruitment and HR operations for catering and hospitality employees.
• Support staffing requirements for kitchens, central production units, restaurants, cafeterias, banquets, and catering contracts.
• Plan manpower for peak seasons, large contracts, and special assignments.
• Coordinate employee accommodation, transportation, meals, uniforms, and welfare requirements where applicable.

7. Events & Temporary Workforce

• Manage manpower requirements for exhibitions, conferences, weddings, corporate events, festivals, and other temporary assignments.
• Coordinate rapid hiring and deployment of temporary/contract employees.
• Develop manpower rosters and deployment schedules in coordination with Operations.
• Ensure employees are properly briefed, documented, trained, and deployed before events.

8. Employee Relations & Grievance Management

• Act as a point of contact for employee concerns and workplace grievances.
• Handle disciplinary cases, misconduct, absenteeism, performance issues, and employee complaints.
• Conduct investigations and recommend appropriate corrective actions.
• Promote positive employee relations and workforce engagement.
• Reduce employee turnover through effective engagement and retention initiatives.

9. Accommodation, Transportation & Welfare

• Oversee HR-related aspects of employee accommodation and transportation.
• Ensure workforce welfare standards are maintained.
• Coordinate with administration and operations regarding accommodation capacity, transfers, transport schedules, and employee welfare issues.
• Conduct periodic workforce welfare checks and address concerns promptly.

10. HR MIS & Analytics

• Prepare and present HR dashboards and management reports covering:
• Headcount and manpower deployment
• Recruitment and joining status
• Attrition and retention
• Payroll
• Overtime
• Leave

Immediate joiners preferred.