Senior Mobile Network NOC Engineer | 24/7 Ops & Automation

edara; Dubai; On-site; AED 150,000 - 210,000; Full time

Job summary

Emirates Integrated Telecommunications Company PJSC is seeking an experienced NOC professional to monitor and manage wireless network operations across a 24x7 environment. The role involves troubleshooting, escalation, and proactive performance improvements to ensure service reliability.

The ideal candidate will bring deep knowledge of wireless technologies, strong scripting/automation skills, and the ability to coordinate with cross-functional teams to resolve incidents quickly.

Qualifications

• Bachelor's degree in Telecommunication Engineering or équivalent.
• 5+ years of experience in NOC operations.
• Ability to work in a 24x7x365 environment.
• Proven troubleshooting and incident resolution skills.

Responsibilities

• Network surveillance and shift handling.
• Report critical/major issues to management per process.
• Escalate timely to partners and stakeholders per escalation matrix.
• Manage notifications and escalations as per matrix.
• Perform traffic re-engineering and capacity upgrades to address KPI degradation.

Skills

NOC operations

Wireless network

Troubleshooting

Python

Power BI

SQL

Monitoring & automation

Education

Bachelor's Degree in Telecommunication Engineering

Tools

Huawei NCE

NFMP

PRTG

Cisco Prime

Ericsson ENM

Nokia NetAct

U2020

Job description

Emirates Integrated Telecommunications Company PJSC is seeking an experienced NOC professional to monitor and manage wireless network operations across a 24x7 environment. The role involves troubleshooting, escalation, and proactive performance improvements to ensure service reliability.

The ideal candidate will bring deep knowledge of wireless technologies, strong scripting/automation skills, and the ability to coordinate with cross-functional teams to resolve incidents quickly.