Senior Mobile NOC Engineer - 5+ Yrs, Wireless

Emirates Integrated Telecommunications Company; Dubai; On-site; AED 240,000 - 360,000; Full time

Job summary

Emirates Integrated Telecommunications Company in Dubai seeks an experienced NOC Engineer to monitor wireless networks, manage shift operations, and escalate issues per the escalation matrix. The role requires 5+ years in NOC, 24x7 availability, and strong troubleshooting skills with tools such as Huawei NCE, NFMP, PRTG, Cisco Prime, Ericsson ENM, Nokia NetAct.

Proficiency in Python, Power BI, and SQL is desirable.

Qualifications

• 5+ years of experience in NOC operations
• Ability to work in a 24x7x365 environment
• Proven expertise in network troubleshooting and incident resolution
• Experience with monitoring tools such as Huawei NCE, NFMP, PRTG, Cisco Prime, Ericsson ENM, Huawei U2020, Nokia NetAct
• Strong programming and automation skills: Python, Power BI, and SQL; able to develop automated workflows and dashboards
• Knowledge of Radio Access Network (RAN) including 2G/3G/4G/5G and Cisco Wi-Fi

Responsibilities

• Network surveillance and team handling during the shift
• Report critical and major issues to Management as per the process
• Timely escalation of critical network issues to service partners, stakeholders, and management team as per escalation matrix
• Perform traffic re-engineering, links capacity upgrade and node version upgrade to handle KPI degradation
• Initiate & Manage performance and acceptance requests
• Troubleshoot, diagnose, and rectify all wireless network related issues

Skills

Python

Power BI

SQL

NOC operations

Wireless networks

VBA scripting

Education

Bachelor’s Degree in Telecommunication Engineering

Tools

Huawei NCE

NFMP

PRTG

Cisco Prime

Ericsson ENM

Huawei U2020

Nokia NetAct

Job description

Emirates Integrated Telecommunications Company in Dubai seeks an experienced NOC Engineer to monitor wireless networks, manage shift operations, and escalate issues per the escalation matrix. The role requires 5+ years in NOC, 24x7 availability, and strong troubleshooting skills with tools such as Huawei NCE, NFMP, PRTG, Cisco Prime, Ericsson ENM, Nokia NetAct.

Proficiency in Python, Power BI, and SQL is desirable.