NOC Engineer: Real-Time Network Ops & Incident Lead

Xad Technologies; Sharjah; On-site; AED 112,000 - 167,000; Full time

Job summary

XAD Technologies in the United Arab Emirates is seeking a proactive NOC Engineer to monitor live telecom and construction-site operations, track network performance, and coordinate with field teams to ensure timely issue resolution. You will monitor, log, and escalate incidents, and ensure accurate downtime records and timely reports.

In this role you will prepare daily to monthly performance reports, maintain SOPs, and support SLA adherence while liaising with IT, network, and operations teams.

Qualifications

• Bachelor's degree or diploma in IT, telecommunications, electronics, or related field.
• 2-4 years of experience in NOC operations, network monitoring, or telecom/construction project coordination.
• Knowledge of network monitoring tools such as PRTG, SolarWinds, or Zabbix.
• Familiarity with fiber-optic networks, telecom infrastructure, and related civil works.

Responsibilities

• Monitor live site status through NOC systems, dashboards, and monitoring tools.
• Track project progress, network connectivity, alarms, and operational alerts.
• Coordinate with field engineers, supervisors, subcontractors, and project teams to resolve issues.
• Follow up on site activities to ensure timely completion as per project schedules.

Skills

Communication

Coordination

Analytical thinking

Attention to detail

Problem-solving

Teamwork

Education

Bachelor's Degree or Diploma in IT/Telecommunications/Electronics

Tools

PRTG

SolarWinds

Zabbix

Excel

Job description

XAD Technologies in the United Arab Emirates is seeking a proactive NOC Engineer to monitor live telecom and construction-site operations, track network performance, and coordinate with field teams to ensure timely issue resolution. You will monitor, log, and escalate incidents, and ensure accurate downtime records and timely reports.

In this role you will prepare daily to monthly performance reports, maintain SOPs, and support SLA adherence while liaising with IT, network, and operations teams.