Senior Luxury Omnichannel Operations Leader

LVMH; United Arab Emirates; On-site; AED 250,000 - 380,000; Full time

Job summary

RIMOWA, based in Dubai, UAE, seeks an Omnichannel Operations Senior Executive to optimize premium retail and e-commerce processes across markets. The role emphasizes fluid omnichannel order flows, cross-functional collaboration, and leadership in regional initiatives.

The ideal candidate demonstrates strong analytical skills, a data-driven mindset, and experience with order management and ERP systems, with willingness to travel within the region.

Qualifications

• Proven experience in retail and/or e-commerce operations, ideally within a premium or luxury environment.
• Strong understanding of omnichannel order flows and their interdependencies with merchandising, supply chain, and customer service.
• Analytical, data-driven mindset with strong mastery of MS Excel and digital tools; experience with order management / ERP systems is a plus.
• Strong project management and organizational skills, able to lead rollouts and initiatives across multiple markets.
• Exceptional cross-functional collaboration skills, comfortable managing external franchise partners and service providers.
• Willingness to travel across the region as required.

Skills

Retail operations

E-commerce operations

Omnichannel order flows

MS Excel

ERP systems

Project management

Cross-functional collaboration

Travel region

Tools

Order management

ERP systems

Job description

RIMOWA, based in Dubai, UAE, seeks an Omnichannel Operations Senior Executive to optimize premium retail and e-commerce processes across markets. The role emphasizes fluid omnichannel order flows, cross-functional collaboration, and leadership in regional initiatives.

The ideal candidate demonstrates strong analytical skills, a data-driven mindset, and experience with order management and ERP systems, with willingness to travel within the region.