Omnichannel Operations Senior Executive

LVMH; United Arab Emirates; On-site; AED 250,000 - 380,000; Full time

Job summary

RIMOWA, based in Dubai, UAE, seeks an Omnichannel Operations Senior Executive to optimize premium retail and e-commerce processes across markets. The role emphasizes fluid omnichannel order flows, cross-functional collaboration, and leadership in regional initiatives.

The ideal candidate demonstrates strong analytical skills, a data-driven mindset, and experience with order management and ERP systems, with willingness to travel within the region.

Qualifications

• Proven experience in retail and/or e-commerce operations, ideally within a premium or luxury environment.
• Strong understanding of omnichannel order flows and their interdependencies with merchandising, supply chain, and customer service.
• Analytical, data-driven mindset with strong mastery of MS Excel and digital tools; experience with order management / ERP systems is a plus.
• Strong project management and organizational skills, able to lead rollouts and initiatives across multiple markets.
• Exceptional cross-functional collaboration skills, comfortable managing external franchise partners and service providers.
• Willingness to travel across the region as required.

Skills

Retail operations

E-commerce operations

Omnichannel order flows

MS Excel

ERP systems

Project management

Cross-functional collaboration

Travel region

Tools

Order management

ERP systems

Job description

Welcome to RIMOWA the brand redefining travel since 1898 For more than 120 years the German Maison has been creating thoughtful mobility tools for discerning travellers around the globe As the first German Maison in the LVMH Group RIMOWA is dedicated to developing unique products that perfectly balance luxury and functionality whilst highlighting the brand s century-old heritage craftsmanship and its commitment to innovation At RIMOWA we believe that great ambitions demand resilient companions Our tools are created with longevity in mind because the most meaningful journeys last a lifetime Join us to begin yours

OMNICHANNEL OPERATIONS SENIOR EXECUTIVE

Based in Dubai United Arab Emirates

• Proven experience in retail and/or e-commerce operations, ideally within a premium or luxury environment.
• Strong understanding of omnichannel order flows and their interdependencies with merchandising, supply chain, and customer service.
• Analytical, data-driven mindset with strong mastery of MS Excel and digital tools; experience with order management / ERP systems is a plus.
• Strong project management and organizational skills, able to lead rollouts and initiatives across multiple markets.
• Exceptional cross-functional collaboration skills, comfortable managing external franchise partners and service providers.
• Willingness to travel across the region as required.