Senior Luxury Hotel Operations Leader

Jumeirah; Dubai; On-site; AED 720,000 - 1,100,000; Full time

Benefits offered by this job

Colleague discounts on food, beverage,

Healthcare coverage

Paid annual leave

Job summary

Jumeirah in Dubai seeks a Hotel Manager to lead our luxury portfolio with a hands-on, guest-centric approach. You will drive operational excellence, financial performance, and a premium guest experience across our property.

This role requires a strong track record in high-end hotels and a passion for developing high-performing teams. As part of Jumeirah, you will influence commercial strategy, shape business plans, and maintain impeccable standards across all departments, ensuring alignment with

Qualifications

• Extensive luxury hospitality leadership experience within internationally recognised luxury hotels or resorts.
• Minimum 10 years’ senior operational leadership experience within Hotel Operations.
• Strong commercial and financial acumen with ability to drive performance and profitability.
• Hands-on leadership style with strong operational visibility and engagement.
• Proven ability to lead high-performing teams in complex luxury environments.

Responsibilities

• Lead all hotel operations with a hands-on leadership approach to ensure exceptional guest experiences and financial performance.
• Shape and deliver the property's commercial and revenue strategy using market insights and competitive positioning.
• Translate objectives into clear annual business plans across all departments with accountability and disciplined execution.
• Maintain active, on-the-floor leadership across all areas to uphold standards and refine service delivery.
• Champion an elevated guest experience by monitoring feedback and personalising luxury service.

Skills

Luxury hospitality leadership

Financial acumen

People development

Hands-on leadership

Guest experience focus

Job description

Jumeirah in Dubai seeks a Hotel Manager to lead our luxury portfolio with a hands-on, guest-centric approach. You will drive operational excellence, financial performance, and a premium guest experience across our property.

This role requires a strong track record in high-end hotels and a passion for developing high-performing teams. As part of Jumeirah, you will influence commercial strategy, shape business plans, and maintain impeccable standards across all departments, ensuring alignment with