Senior Key Account Manager

Easy World Automation (eWorld); Dubai; On-site; AED 90,000 - 130,000; Full time

Job summary

Easy World Automation (eWorld) is seeking a seasoned Key Account Manager to grow the company’s most important client accounts in the UAE. You will build trusted relationships, be the single point of contact for key clients, and ensure their timelines and success.

You will own end-to-end key accounts, identify new projects, and drive aggressive sales growth for data communication products and industrial automation across the Middle East region. Travel is expected as required.

Qualifications

• 7–10 years of work experience as Account Manager in a similar industry.
• Experience in distribution of Industrial automation, Networking, CCTV, Telecommunication products preferred.
• Thorough knowledge of local and international laws, regulations related to customs and taxes.

Responsibilities

• Develop and maintain key accounts and named accounts.
• Own end-to-end ownership of key accounts and pipeline opportunities.
• Identify new projects and orders with key accounts through ongoing communication.
• Drive year-on-year sales growth for data communication products and industrial automation.
• Understand client needs and resolve queries to maximize profits.
• Develop local system integrators and partners to increase sales and support.
• Represent Easy World in OEM design and end-user projects.
• Meet customers regularly and keep CRM updated with leads and opportunities.
• Collaborate with internal stakeholders for orders, deliveries, and payments.

Skills

Key Account Management

Business Acumen

Communication Skills

Interpersonal Skills

Sales Strategy

Negotiation

Travel Readiness

Team Networking

Discipline & Organization

Education

University Degree in Sales / Business Management

Tools

CRM Software

Job description

Job Purpose:

In the assigned role of Key Account Manager, you will be responsible for acquiring and growing our most important key client accounts assigned to you in this role. You will build and maintain a strong trusted relationships with clients. You will be single point of contact for all key clients matters, understands clients needs clearly, work within organization to ensure clients timelines and help client to be successful.

Duties/Responsibilities:

1. Develop new key accounts and maintain existing key account relationships between major key clients and organization.
2. Owns an assigned list of key customers, named accounts and other accounts. End to End ownership of key accounts and named accounts
3. Identify new projects, orders in pipeline with key accounts based on relationship and continuous communication.
4. Delivers Year-on-Year aggressive Sales target growth for data communication products and solutions, for Industrial Automation projects and applications, to various customers and markets within Middle East Territory.
5. Understand and support key client requirements, resolve queries to gain maximum confidence and to maximize business profits.
6. Identify and develop local system integrators and partners to increase sales of Easy World products and ensure successful implementation and support.
7. Responsible to drive the specification of Easy World in OEM design, End user projects and standards, ensuring our brands are registered / listed with and approved by major end users/government entities.
8. Meet customers regularly and update them about our products and services.
9. Maintain at all times CRM system, ensuring all leads and opportunities are registered and followed up always, updated with relevant accurate data.
10. Closely work with internal stake holders for placement of orders, deliveries, finance payment collections and exception approvals.

Required Skills/Abilities:

1. Excellent Key Account Management Skills
2. Strong business acumen and commercials understanding
3. Excellent Communication skills, Presentation skills & Customer Relationship skills
4. Excellent Interpersonal and Social Skills and ability to build a network and team environment in an organization.
5. Excellent in Sales Strategy, Sales forecasting, Market mapping, Data analysis & Negotiations skills.
6. Should have prior work experience managing & developing key accounts, brands distribution, identifying prospects of projects, having worked directly with key senior members in government sectors.
7. Technical knowledge of Networking, CCTV, Wireless Technology and Industrial Automation, PLC, SCADA.
8. Working experience with Automation Plants, Electric Power, Water and Gas Utilities, Oil & Gas, Transportation (Road, Airports, Ports, Railways, Metro), Government (Mission Critical, Harsh Environment, High Availability) is preferred.
9. Should be Competitive, self-driven, ambitious, goal/target oriented, resilient, strategic thinker, & execution driven.
10. Should be Disciplined, focused, punctual, organized and target oriented.
11. Maintains excellent working relationship with colleagues, customers, suppliers and vendors.
12. Should be ready and flexible to travel as per business requirements.

Education and Experience:

1. University Degree in Sales / Business management from recognized university
2. Prior Experience of working in distribution of Industrial automation, Networking, Wireless, CCTV, Telecommunication product sales is preferred
3. Thorough knowledge of local and international laws, regulations and policies regards to customs, excise, taxes and internal company processes.
4. 7-10 years of work experience as Account Manager in Similar industry.