Senior IT NOC Leader - 24/7 Network Reliability

XAD Technologies; Abu Dhabi; On-site; AED 279,000 - 390,600; Full time

Job summary

A leading technology firm in Abu Dhabi is seeking a Senior Manager – IT NOC to oversee 24/7 Network Operations Center functions. The successful candidate will provide strategic direction and operational oversight, ensuring alignment with business objectives and compliance with ITIL best practices. A strong background in IT operations, leadership, and stakeholder management is essential. Candidates should possess over 10 years of experience and relevant technical expertise, particularly in monitoring tools like SolarWinds or Nagios.

Qualifications

• 10+ years of experience in IT Operations/NOC environments.
• Proven senior leadership exposure.
• Strong expertise in enterprise networks and IT infrastructure.

Responsibilities

• Provide strategic oversight of 24/7 monitoring and support.
• Lead incident, escalation, and problem management.
• Drive continuous improvement through process optimization.

Skills

Leadership

Stakeholder Management

Incident Management

Communication

ITIL Framework

Education

Bachelor's degree in IT or Computer Science

Tools

SolarWinds

Nagios

Zabbix

Job description

A leading technology firm in Abu Dhabi is seeking a Senior Manager – IT NOC to oversee 24/7 Network Operations Center functions. The successful candidate will provide strategic direction and operational oversight, ensuring alignment with business objectives and compliance with ITIL best practices. A strong background in IT operations, leadership, and stakeholder management is essential. Candidates should possess over 10 years of experience and relevant technical expertise, particularly in monitoring tools like SolarWinds or Nagios.