Senior Infrastructure and Technology Engineer

HUMAN-AI-Z Nexus Technology; Dubai; On-site; AED 180,000 - 300,000; Full time

Job summary

Charterhouse are partnering with a leading international event technology company to hire a Senior Infrastructure and Technology Engineer for the Middle East region.

The role maintains and improves the technology environment, providing hands-on expertise across infrastructure, networking, Microsoft 365, Windows Server, cybersecurity, and end-user computing, while delivering 2nd and 3rd line support to employees and senior stakeholders.

Qualifications

• 5+ years of experience in a senior infrastructure, systems or technology operations role.
• Strong knowledge of Microsoft 365, Windows Server, enterprise networking, cloud technologies, Active Directory and Entra ID.
• Experience with cybersecurity, AV technologies, automation, AI tools, ITIL or Cisco would be advantageous.

Responsibilities

• Maintain, support and continuously improve the technology environment across the region.
• Provide hands-on expertise across infrastructure, networking, Microsoft 365, Windows Server, cybersecurity, and end-user computing; deliver 2nd and 3rd line IT support to employees and senior stakeholders.
• Deliver local and regional technology projects and coordinate with vendors; identify opportunities for automation and process improvement.
• Communicate technical concepts effectively to both technical and non-technical audiences; manage competing priorities in a fast-paced environment.

Skills

Microsoft 365

Windows Server

Enterprise networking

Cloud technologies

Active Directory

Entra ID

Cybersecurity

AV technologies

Automation

AI tools

ITIL

Cisco

Job description

Charterhouse are working in partnership with a leading international event technology company, providing comprehensive, full-service solutions across the entertainment technology sector and supporting a diverse portfolio of local and international markets. Our client is looking to hire a Senior Infrastructure and Technology Engineer to join their Middle East team.

About the Role

The Senior Infrastructure & Technology Engineer will be responsible for maintaining, supporting and continuously improving the technology environment across the region. The role will provide hands-on expertise across infrastructure, networking, Microsoft 365, Windows Server, cybersecurity, business applications and end-user computing, as well as ensuring reliable, secure and resilient IT services while delivering 2nd and 3rd line technical support to employees and senior stakeholders.

In addition, the role will deliver local and regional technology projects, identify opportunities for automation and process improvement, and evaluate emerging technologies such as Artificial Intelligence and Microsoft Copilot. The Engineer will also coordinate with local and international vendors, communicate technical concepts effectively to both technical and non-technical audiences, and manage competing priorities in a fast-paced environment.

About You

The ideal candidate will have 5+ years’ experience in a senior infrastructure, systems or technology operations role, with strong knowledge of Microsoft 365, Windows Server, enterprise networking, cloud technologies, Active Directory and Entra ID. The candidate should have a proven track record delivering infrastructure projects, troubleshooting complex issues and providing excellent support to stakeholders, with strong communication and the ability to manage competing priorities. Experience with cybersecurity, AV technologies, automation, AI tools, ITIL or Cisco would be advantageous.