Senior Infrastructure and Technology Engineer

Charterhouse Middle East; Dubai; On-site; AED 220,000 - 360,000; Full time

Job summary

Charterhouse Middle East is partnering with a leading international event technology company to hire a Senior Infrastructure and Technology Engineer for the Middle East region. You will maintain, support and enhance the tech environment, delivering hands-on expertise across infrastructure, networking, M365, Windows Server, cybersecurity and end-user computing.

You will lead regional IT projects, identify automation opportunities, evaluate AI tools including Copilot, and coordinate with vendors

Qualifications

• 5+ years of experience in a senior infrastructure, systems or technology operations role.
• Strong knowledge of Microsoft 365, Windows Server, enterprise networking, cloud technologies, Active Directory and Entra ID.
• Proven track record delivering infrastructure projects and supporting stakeholders, with good communication and prioritisation skills.
• Experience with cybersecurity, AV technologies, automation, AI tools, ITIL or Cisco is advantageous.

Responsibilities

• Maintain, support and continuously improve the technology environment across the region.
• Provide hands-on expertise across infrastructure, networking, Microsoft 365, Windows Server, cybersecurity, and end-user computing.
• Deliver local and regional technology projects and identify opportunities for automation and process improvement.
• Evaluate emerging technologies such as AI tools and Microsoft Copilot.
• Coordinate with local and international vendors and communicate technical concepts to diverse audiences.
• Manage competing priorities in a fast-paced environment and provide 2nd/3rd line support to employees and senior stakeholders.

Skills

Infrastructure

Networking

Microsoft 365

Windows Server

Active Directory

Entra ID

Cloud technologies

Cybersecurity

Automation

AI tools

ITIL

Cisco

Job description

Location: Dubai

Salary: Competitive Salary

Job Type: Permanent

Discipline: IT & Technology

Charterhouse are working in partnership with a leading international event technology company, providing comprehensive, full-service solutions across the entertainment technology sector and supporting a diverse portfolio of local and international markets. Our client is looking to hire a Senior Infrastructure and Technology Engineer to join their Middle East team.

About the Role

The Senior Infrastructure & Technology Engineer will be responsible for maintaining, supporting and continuously improving the technology environment across the region. The role will provide hands-on expertise across infrastructure, networking, Microsoft 365, Windows Server, cybersecurity, business applications and end-user computing, as well as ensuring reliable, secure and resilient IT services while delivering 2nd and 3rd line technical support to employees and senior stakeholders.

In addition, the role will deliver local and regional technology projects, identify opportunities for automation and process improvement, and evaluate emerging technologies such as Artificial Intelligence and Microsoft Copilot. The Engineer will also coordinate with local and international vendors, communicate technical concepts effectively to both technical and non-technical audiences, and manage competing priorities in a fast-paced environment.

About You

The ideal candidate will have 5+ years’ experience in a senior infrastructure, systems or technology operations role, with strong knowledge of Microsoft 365, Windows Server, enterprise networking, cloud technologies, Active Directory and Entra ID. The candidate should have a proven track record delivering infrastructure projects, troubleshooting complex issues and providing excellent support to stakeholders, with strong communication and the ability to manage competing priorities. Experience with cybersecurity, AV technologies, automation, AI tools, ITIL or Cisco would be advantageous.