Senior Group Insurance Onboarding Specialist

Lockton; Dubai; On-site; AED 201,000 - 312,000; Full time

Job summary

Lockton in Dubai is seeking an onboarding and implementation specialist for Group Medical and Life Insurance policies. You will ensure seamless enrolment, data validation, policy setup, and coordination between clients, insurers, and internal stakeholders.

You will manage large corporate accounts, verify census data, process enrolments, and monitor onboarding timelines to meet service levels while maintaining accurate records and reporting for clients and management.

Qualifications

• Coordinate the onboarding and implementation of new Group Medical and Life Insurance policies.
• Manage end-to-end employee enrolment processes for new and existing clients.
• Validate employee census data and supporting documents.
• Coordinate with insurers to facilitate policy setup and issuance.
• Generate enrolment cards and ensure accurate member enrolment.

Responsibilities

• Coordinate the onboarding and implementation of new Group Medical and Life Insurance policies.
• Manage end-to-end employee enrolment processes for new and existing clients.
• Handle large corporate accounts with employee populations exceeding 3,000 members.
• Collect, verify, and validate employee census data and supporting documents.
• Ensure accurate member enrolment within insurer portals and client platforms.
• Process initial member additions and policy activation requests.
• Coordinate with insurers to facilitate policy setup and issuance.
• Generate and distribute e-cards and physical insurance cards to enrolled members.
• Perform DHA ID validation and resolve DHPO errors to ensure successful member enrolment.
• Maintain accurate onboarding records and enrolment databases.
• Liaise with clients to obtain required documentation and clarify onboarding requirements.

Job description

Lockton in Dubai is seeking an onboarding and implementation specialist for Group Medical and Life Insurance policies. You will ensure seamless enrolment, data validation, policy setup, and coordination between clients, insurers, and internal stakeholders.

You will manage large corporate accounts, verify census data, process enrolments, and monitor onboarding timelines to meet service levels while maintaining accurate records and reporting for clients and management.