Senior Facilities Operations & Compliance Lead

Client of WhiteCrow Research; Dubai; On-site; AED 216,000 - 360,000; Full time

Job summary

Client of WhiteCrow Research seeks a Facilities Management professional to lead daily FM operations across sites in Dubai, covering hard and soft services, maintenance, cleaning, waste management, and utilities monitoring to meet SLA commitments.

The role requires a Bachelor’s degree in Engineering or FM, and IWFM or equivalent is desirable. Strong negotiation, communication and stakeholder management skills are essential, with Arabic language ability considered an advantage.

Qualifications

• Knowledge of FM functions including hard/soft services and contract management.
• Ability to remain calm under pressure and communicate effectively.
• Health and Safety standards knowledge is advantageous.

Responsibilities

• Conduct daily FM operations and monitoring for hard and soft services to ensure SLA compliance and prepare non-compliance reports.
• Ensure service provider attends reactive service requests per SLAs.
• Assist business partners with technical FM aspects and issue permits as needed.
• Escalate incidents to relevant stakeholders promptly.
• Perform periodic site walk-throughs to identify non-compliances.
• Collect utility expenditure data and support sustainability initiatives.
• Oversee testing, commissioning, and defect rectification during DLP with assets and contractors.
• Support FM requirements during design, planning, construction, and handover of new assets.
• Provide weekly FM operation reports to the manager.
• Collaborate with HSE to identify risks and implement closure plans.

Skills

Negotiation

Interpersonal skills

Communication skills

Arabic language (advantageous)

Education

Bachelor's degree in Engineering or Facilities Management

IWFM or equivalent qualification

Job description

Client of WhiteCrow Research seeks a Facilities Management professional to lead daily FM operations across sites in Dubai, covering hard and soft services, maintenance, cleaning, waste management, and utilities monitoring to meet SLA commitments.

The role requires a Bachelor’s degree in Engineering or FM, and IWFM or equivalent is desirable. Strong negotiation, communication and stakeholder management skills are essential, with Arabic language ability considered an advantage.