Senior Executive - Facilities Management

Client of WhiteCrow Research; Dubai; On-site; AED 216,000 - 360,000; Full time

Job summary

Client of WhiteCrow Research seeks a Facilities Management professional to lead daily FM operations across sites in Dubai, covering hard and soft services, maintenance, cleaning, waste management, and utilities monitoring to meet SLA commitments.

The role requires a Bachelor’s degree in Engineering or FM, and IWFM or equivalent is desirable. Strong negotiation, communication and stakeholder management skills are essential, with Arabic language ability considered an advantage.

Qualifications

• Knowledge of FM functions including hard/soft services and contract management.
• Ability to remain calm under pressure and communicate effectively.
• Health and Safety standards knowledge is advantageous.

Responsibilities

• Conduct daily FM operations and monitoring for hard and soft services to ensure SLA compliance and prepare non-compliance reports.
• Ensure service provider attends reactive service requests per SLAs.
• Assist business partners with technical FM aspects and issue permits as needed.
• Escalate incidents to relevant stakeholders promptly.
• Perform periodic site walk-throughs to identify non-compliances.
• Collect utility expenditure data and support sustainability initiatives.
• Oversee testing, commissioning, and defect rectification during DLP with assets and contractors.
• Support FM requirements during design, planning, construction, and handover of new assets.
• Provide weekly FM operation reports to the manager.
• Collaborate with HSE to identify risks and implement closure plans.

Skills

Negotiation

Interpersonal skills

Communication skills

Arabic language (advantageous)

Education

Bachelor's degree in Engineering or Facilities Management

IWFM or equivalent qualification

Job description

Responsibilities

• Conduct daily FM operations and monitoring activities for hard and soft services at the respective sites including cleaning waste management civil mechanical electrical and plumbing works and all specialized works to ensure FM services are being delivered as per agreed SLA and prepare non-compliance reports for the assigned areas
• Ensure service provider attends all re-active service requests from various stakeholders and accomplishes them as per agreed SLAs
• Assist business partners and their contractors with details on the requirements related to technical aspects FM issues fit-out process and issue the necessary permits
• On-time escalation of incidents complaints to relevant stakeholders such as Security Business entities D3 and DI DHAM DCM etc
• Periodic site walk drive-through for the infrastructure and built-up areas to identify any major facility-related non-compliances
• Collect records of utilities expenditure and support in the implementation of sustainability and utilities cost saving projects and initiatives
• Conduct necessary inspection witness testing amp commissioning and manage rectification of defects and snags during the DLP in coordination with Asset Development and contractor
• Assist in meeting FM requirements of the business units during design planning construction and handover stages of the newly developed assets
• Provide weekly reports on FM operations to manager
• Work closely with HSE team to identify all risks and develop and implement a closure plan

Qualifications

Bachelor s Degree in Engineering or Facilities Management. A professional qualification in real estate and / or facilities management (IWFM) or equivalent is desirable. Knowledge of facilities management functions, including hard and soft services, contract management, tendering etc. Maintain a calm demeanour with the ability to remain unfustered and maintain a cool head in different situations. Excellent negotiation and interpersonal skills. Excellent knowledge of maintenance and operations management. Knowledge of Health and Safety standards is advantageous. Understanding of statutory legislation as it relates to the built environment. Ability to find pragmatic solutions and adapt to changing situations. Good communication skills. Arabic is advantageous.