Dubai FM Lead: Client Relations & Operations

Jones Lang LaSalle Incorporated; Dubai; On-site; AED 500,000 - 800,000; Full time

Job summary

Jones Lang LaSalle in Dubai, UAE, seeks a senior facilities management leader to oversee client relationships, service delivery, and operational excellence across the GCC portfolio. This on-site role focuses on delivering high-quality FM services, safety, and compliance within a dynamic corporate real estate environment.

You will drive P&L management, vendor governance, and strategic plans while championing ESG initiatives and continuous improvement for client satisfaction and business outcomes.

Qualifications

• Experience leading large-scale facilities portfolios.
• Proven ability to manage relationships with senior executives across multiple sites.
• Strong financial oversight including budgets and vendor payments.

Responsibilities

• Maintain relationships with senior executives and key stakeholders in the UAE and GCC.
• Lead service delivery across FM, guest services, and engineering teams.
• Ensure compliance with UAE labor laws and safety regulations.
• Manage P&L and budgets for the GCC portfolio; drive cost efficiency.
• Develop strategic plans with the Regional Account Director.
• Drive ESG and sustainability programs across sites.

Skills

Client relationship management

Stakeholder engagement

P&L management

Vendor management

Leadership

Communication skills

Tools

CAFM

CMMS

MSAs & SLAs

Job description

Jones Lang LaSalle in Dubai, UAE, seeks a senior facilities management leader to oversee client relationships, service delivery, and operational excellence across the GCC portfolio. This on-site role focuses on delivering high-quality FM services, safety, and compliance within a dynamic corporate real estate environment.

You will drive P&L management, vendor governance, and strategic plans while championing ESG initiatives and continuous improvement for client satisfaction and business outcomes.