Senior Facilities & FM Coordinator Dubai

CBRE Excellerate; Dubai; On-site; AED 180,000 - 280,000; Full time

Job summary

CBRE Excellerate seeks a senior Facilities Management professional to supervise Soft and Hard FM Services at client offices in Dubai and support operations as required.

The role ensures delivery against KPIs and SLAs, coordinates monthly performance reviews, and oversees the financial performance of site service delivery. You will maintain critical systems and manage suppliers, with an emphasis on budget control and CAFM-based workflows.

Qualifications

• 5-7 years’ experience in Customer Service, Hospitality, Facilities Management, or a supervisory role within a related service environment.
• Strong written and verbal communication skills.
• Experience in contract management and performance measurement.
• PC literate, including proficiency in Microsoft systems, with experience in PPM and FM software systems such as CAFM.
• Excellent commercial understanding, including P&L and budget responsibility.

Responsibilities

• Responsible for FM standards and delivery of the IFM services contract through KPIs and SLAs.
• Coordinate client performance reviews against agreed outputs on a monthly basis.
• Accountable for the financial performance of site service delivery.
• Ensure that essential site soft and hard services PPM and remedial works are completed.
• Ensure that critical systems (UPS, FM200, Fire Alarm, Emergency Lighting, M&E, HVAC) and non-critical systems and equipment are properly maintained.
• Manage suppliers and service providers supporting site operations.
• Assist in raising and managing purchase orders, work orders, e-logbooks, harbour calls, and related processes.

Skills

Customer service

Facilities management

Supervisory

Contract management

Budget responsibility

P&L

MS Office

CAFM

Tools

CAFM software

Microsoft Office

Job description

CBRE Excellerate seeks a senior Facilities Management professional to supervise Soft and Hard FM Services at client offices in Dubai and support operations as required.

The role ensures delivery against KPIs and SLAs, coordinates monthly performance reviews, and oversees the financial performance of site service delivery. You will maintain critical systems and manage suppliers, with an emphasis on budget control and CAFM-based workflows.