Senior Facilities Coordinator

CBRE Excellerate; Dubai; On-site; AED 240,000 - 360,000; Full time

Job summary

CBRE Excellerate in Dubai is seeking a Senior Facilities Coordinator to deliver end-to-end FM scope, build strong client partnerships, and drive service excellence across multiple facilities. The role requires 6-8 years in facilities management, contract governance, and strong financial acumen to monitor budgets and P&L.

You will oversee critical systems and coordinate with suppliers to ensure reliable site operations.

Qualifications

• 6–8 years in facilities management or related supervisory role.
• Experience in contract management and performance measurement.
• Strong commercial sense with P&L and budget responsibility.
• Excellent communication, negotiation, and analytical skills.
• Proficient in CAFM and MS Office.

Responsibilities

• Manage contractual relationships and ensure service delivery against KPI/SLA.
• Coordinate monthly client performance reviews.
• Oversee financial performance of site service delivery.
• Ensure maintenance of essential site services including UPS, Fire Alarm, HVAC.
• Manage suppliers and service providers for site operations.
• Assist in raising and managing purchase orders and related processes.

Skills

Facilities Mgmt

Contract Management

Budgeting

P&L Responsibility

Negotiation

Communication

Analytical Skills

CAFM Software

Tools

MS Office

CAFM Software

Job description

Job Description:

Who are we?

We are the market leader in commercial real estate services and investments, offering our clients across Africa and the Middle East an integrated range of high-quality real estate services, including facilities management, advisory and transaction services, and project management. We primarily support corporate clients who procure services on a contractual basis throughout the Middle East and Africa, and even globally, depending on their portfolio.

Why choose us?

Imagine more than just the future of work — with CBRE Excellerate, you can help shape it. Within our leading international group, you will discover a culture that encourages entrepreneurship, where your outstanding work is not only valued but also celebrated. Collaborate with talented people, benefit from exceptional resources, and thrive both professionally and personally throughout your career journey.

About The Role

The Senior Facilities Coordinator is responsible for the delivery of all aspects of the facilities management scope of services to ensure a consistent and high-level service delivery through developing an excellent relationship (partnership) with the internal client and external suppliers.

Key Responsibilities

• Manages contractual relationships and works with the Client’s Representative to assure excellent service delivery to Client’s locations; reviews and monitors performance in line with agreed KPI or SLA.
• Coordinate client performance reviews against agreed outputs on a monthly basis.
• Accountable for the financial performance of site service delivery.
• Ensure that essential site soft and hard services PPM and remedial works are completed.
• Ensure that critical systems (UPS, FM200, Fire Alarm, Emergency Lighting, M&E, HVAC) and non-critical systems and equipment are properly maintained.
• Manage suppliers and service providers supporting site operations.
• Assist in raising and managing purchase orders, work orders, e-logbooks, harbour calls, and related processes.

Requirements

• A minimum of 6-8 years’ experience in Facilities Management, or a supervisory role within a related service environment.
• Experience in contract management and performance measurement.
• Excellent commercial understanding, including P&L and budget responsibility.
• Strong communication, negotiation and analytical skills
• PC literate, including proficiency in Microsoft systems, with experience in PPM and FM software systems such as CAFM.