Senior Facilities Coordinator

Excellerate; Dubai; On-site; AED 180,000 - 300,000; Full time

Job summary

CBRE Excellerate in Dubai is seeking a Senior Facilities Coordinator to deliver end-to-end facilities management services, build strong relationships with clients and suppliers, and ensure service excellence across sites. The role requires 6–8 years in Facilities Management or supervisory roles, contract management experience, and a solid grasp of P&L and budgets.

Strong communication, negotiation, and analytical skills are essential, along with proficiency in Microsoft tools and CAFM/PPM

Qualifications

• Minimum 6-8 years' experience in Facilities Management or supervisory role.
• Experience in contract management and performance measurement.
• Excellent commercial understanding including P&L and budget responsibility.
• Strong communication, negotiation and analytical skills.
• PC literate with proficiency in Microsoft systems; experience in CAFM/PPM.

Responsibilities

• Manage contractual relationships and monitor service delivery against KPI/SLA.
• Coordinate monthly client performance reviews.
• Be responsible for the financial performance of site service delivery.
• Ensure completion of essential soft and hard services PPM and remedial works.
• Maintain critical systems (UPS, FM200, Fire Alarm, Emergency Lighting, M&E, HVAC).
• Manage suppliers and service providers.
• Assist in raising and managing purchase orders and related processes.

Skills

Facilities Management

Contract management

Performance measurement

Communication

Negotiation

Analytical skills

Budget responsibility

P&L understanding

Tools

Microsoft Office

PPM

CAFM

Job description

Who are we?

We are the market leader in commercial real estate services and investments, offering our clients across Africa and the Middle East an integrated range of high-quality real estate services, including facilities management, advisory and transaction services, and project management.

We primarily support corporate clients who procure services on a contractual basis throughout the Middle East and Africa, and even globally, depending on their portfolio.

Why choose us?

Imagine more than just the future of work — with CBRE Excellerate, you can help shape it. Within our leading international group, you will discover a culture that encourages entrepreneurship, where your outstanding work is not only valued but also celebrated. Collaborate with talented people, benefit from exceptional resources, and thrive both professionally and personally throughout your career journey.

About the Role

The Senior Facilities Coordinator is responsible for the delivery of all aspects of the facilities management scope of services to ensure a consistent and high-level service delivery through developing an excellent relationship (partnership) with the internal client and external suppliers.

Key Responsibilities

• Manages contractual relationships and works with the Client’s Representative to assure excellent service delivery to Client’s locations; reviews and monitors performance in line with agreed KPI or SLA.
• Coordinate client performance reviews against agreed outputs on a monthly basis.
• Accountable for the financial performance of site service delivery.
• Ensure that essential site soft and hard services PPM and remedial works are completed.
• Ensure that critical systems (UPS, FM200, Fire Alarm, Emergency Lighting, M&E, HVAC) and non‑critical systems and equipment are properly maintained.
• Manage suppliers and service providers supporting site operations.
• Assist in raising and managing purchase orders, work orders, e-logbooks, harbour calls, and related processes.

Requirements

• A minimum of 6-8 years’ experience in Facilities Management, or a supervisory role within a related service environment.
• Experience in contract management and performance measurement.
• Excellent commercial understanding, including P&L and budget responsibility.
• Strong communication, negotiation and analytical skills
• PC literate, including proficiency in Microsoft systems, with experience in PPM and FM software systems such as CAFM.